
Administrative Support Officer
2 weeks ago
We are seeking a detail-oriented and organized Administrative Support Officer to join our team. The ideal candidate will have excellent communication skills, be able to multitask, and have a genuine interest in working with and helping customers.
Key Responsibilities:- Respond promptly to internal and external inquiries, resolving customer complaints and providing information about our courses and products
- Liaise with parents for day-to-day inquiries, arrange class schedules and replacements, and collect payments
- Perform administrative duties, including maintaining accurate records and managing multiple tasks simultaneously
- Minimum Degree required
- PREFERRED: English and Chinese Speaker, as most customers require information or feedback in spoken and written Chinese
- Genuine interest in working with and helping customers
- Able to reply to messages promptly
- Good at multitasking and time management
- Meticulous and organized, with strong interpersonal skills
- Previous past experiences will be an advantage
- Able to work during weekends and weekday evenings
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Interpersonal Skills
- Administration and Office Administration
- At Multitasking
- Writing and Administrative Support
- Team Player
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