Digital Payment Operations Specialist

5 days ago


Singapore FOMO PAY PTE LTD Full time

About FOMO Pay Pte Ltd: A Major Player in Digital Payments

FOMO Pay Pte Ltd is a leading payment institution licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

We are a one-stop digital payment solution provider, offering services that bridge Web 2.0 & Web 3.0.

Our Key Responsibilities:

  • Work closely with the Payment Business Development team to onboard merchants with various payment methods.
  • Onboard different payment methods with diverse payment partners.
  • Ensure timely and successful delivery of our service according to merchant requirements.
  • Troubleshoot and resolve merchant issues by liaising with the internal team.

Requirements:

  • Strong communication skills in English and Mandarin to effectively liaise with merchants and payment partners.
  • Strong logical thinking, organization, and attention to detail for accurate data entry, analysis, and operational reporting.
  • Ability to troubleshoot and resolve merchant issues by working collaboratively with internal teams, vendors, and partners.

About Our Perks and Benefits:

  • Competitive Compensation and Benefit Package
  • Group Hospitalisation and Medical Insurance
  • Fun and Dynamic Environment with plenty of learning and growth opportunities
  • Career Advancement
  • Professional Development Training Workshops
  • Team Building Sessions


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