Digital Payment Operations Specialist
5 days ago
About FOMO Pay Pte Ltd: A Major Player in Digital Payments
FOMO Pay Pte Ltd is a leading payment institution licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.
We are a one-stop digital payment solution provider, offering services that bridge Web 2.0 & Web 3.0.
Our Key Responsibilities:
- Work closely with the Payment Business Development team to onboard merchants with various payment methods.
- Onboard different payment methods with diverse payment partners.
- Ensure timely and successful delivery of our service according to merchant requirements.
- Troubleshoot and resolve merchant issues by liaising with the internal team.
Requirements:
- Strong communication skills in English and Mandarin to effectively liaise with merchants and payment partners.
- Strong logical thinking, organization, and attention to detail for accurate data entry, analysis, and operational reporting.
- Ability to troubleshoot and resolve merchant issues by working collaboratively with internal teams, vendors, and partners.
About Our Perks and Benefits:
- Competitive Compensation and Benefit Package
- Group Hospitalisation and Medical Insurance
- Fun and Dynamic Environment with plenty of learning and growth opportunities
- Career Advancement
- Professional Development Training Workshops
- Team Building Sessions
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