Payment Operations Specialist

2 weeks ago


Singapore MARIBANK SINGAPORE PRIVATE LIMITED Full time
Roles & Responsibilities

Job Description:
  • Provide high-quality support to the Banking Operations Team, focusing on Card and Loan Operations.
  • Handle processing tasks, including Chargeback, Retrieval, Representments, Pre-arbitration, Arbitration, Pre-Compliance, and Compliance, using internal bank systems or Card Association platforms.
  • Ensure efficient resolution of transactional and operational issues, tracking them through to completion while maintaining agreed service levels.
  • Assist in testing and implementing system and process enhancements to optimize efficiency.
  • Adhere to processing KPIs, SLAs, and comply with operational controls and external regulations.
  • Provide support for other operational products as needed.
Requirements:
  • At least 3 years of relevant experience in Card Operations within a banking environment.
  • Experience in Consumer Loan Operations is a plus.
  • Strong analytical skills with excellent verbal and written communication abilities.
  • Ability to multitask, prioritize, and manage time effectively.
  • Proficiency in MS Office, particularly Excel and Word.

Apply Now

Tell employers what skills you have

Arbitration
Ability to Multitask
Debit Cards
Analytical Skills
Merchant Services
Loans
Credit Cards
Written Communication
MS Office
Compliance
Banking
Excel
Chargeback
Payment Cards

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