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Service Delivery Leader
1 week ago
About the Role
We are seeking an experienced Operational Manager to join our team at UEMS Solutions Pte Ltd. In this role, you will be responsible for ensuring smooth day-to-day operations and providing exceptional service to our clients.
Key Responsibilities
- Lead and manage daily housekeeping and portering activities to meet operational requirements.
- Collaborate with the Manager to develop and implement effective strategies for staff deployment and performance enhancement.
- Conduct regular performance evaluations to identify areas for improvement and provide constructive feedback.
- Maintain accurate records and reports to track progress and identify trends.
- Develop and implement procedures to handle customer complaints and feedback effectively.
Qualifications and Skills
