Hospitality and Service Leader
3 days ago
Job Overview:
We are seeking a highly skilled Hospitality and Service Leader to join our team at Legendary Hk. As a key member of our operations team, you will be responsible for leading and supervising a team of Supervisors and Crew, while maintaining high standards of customer service and operational efficiency.
Key Responsibilities:
• Lead and supervise a team of Supervisors and Crew effectively.
• Maintain effective and efficient online POS & delivery order platforms.
• Plan weekly duty roster, attendance, and overtime, ensuring effective arrangement and usage of manpower, and seek approval from the Operations Manager.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
Requirements:
• Proven leadership skills with the ability to motivate and direct a team.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong problem-solving and analytical skills.
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