Hospitality Services Manager

3 days ago


Singapore Sentosa Development Corporation Full time
Job Title: Hospitality Services Manager

Rewards the trust placed in us by our guests with an unparalleled level of service and dedication, upholding the Sentosa Development Corporation's commitment to excellence.

We seek a Hospitality Services Manager who can perform check-in and check-out for hotel guests in a professional and efficient manner, ensuring high levels of guest satisfaction. This role involves maintaining effective communication within the Front Office department and other departments, especially Housekeeping, to ensure seamless experiences for all guests.

  • Main Responsibilities:
  • Perform check-in and check-out for hotel guests in a professional and efficient manner
  • Maintain effective communication within the Front Office department and other departments
  • Upsell with a sales attitude and be aware of resort-wide sales opportunities
  • Maintain accurate guest recognition reports and handle guests' complaints


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