Cloud Transformation Manager

2 months ago

Singapur, Singapore Amazon Web Services Singapore Private Limited - D55 Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Customer Solutions Manager at Amazon Web Services Singapore Private Limited - D55. As a key member of our team, you will be responsible for leading cloud transformational programs, driving customer adoption, and providing strategic guidance to our clients.

Key Responsibilities
  • Lead cloud transformational programs (technical, operational, organizational, education) that span across IT teams and business units
  • Be the single-threaded owner for migrations and strategic initiatives
  • Maintain a broad and in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers
  • Accelerate customer adoption through education and enablement
  • Collaborate with customers in identifying and prioritizing strategic initiatives, support Change Management to facilitate AWS Services adoption and establish new ways of working
  • Help shape the rapidly growing Customer Solutions Management function, including defining and implementing new processes, methodologies, and tools
About the Team

Our team is passionate about delivering exceptional customer experiences and driving innovation in the cloud. We value diversity, inclusion, and collaboration, and we are committed to creating a workplace that is welcoming and supportive of all employees.

What We Offer
  • A dynamic and customer-focused work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading technology company and make a real impact on the cloud industry
Requirements
  • 5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
  • 4+ years of experience in a customer-facing role, engaging with customer executives, technologists, and/or partners to solve business problems with advanced technologies
  • A history of problem-solving and innovation developing technology programs and working across customer organizations
  • Self-motivated problem solver who thrives in a dynamic and customer-focused environment
  • Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
Preferred Qualifications
  • Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
  • Strong organizational and troubleshooting skills with attention to details
  • Direct experience implementing cloud services including migrations and modernization projects
  • Knowledge of AWS Services and Solutions is an added bonus
  • AWS Solution Architect (Associate Level) will be required within 2 months from start date
  • Project management certification, training such as PMP, Scrum, or other Agile certification, or equivalent experience
  • Experience across at least one industry vertical (FSI, Telecom, Retail, Manufacturing, Energy, Mining preferred)

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