Senior Banquet Service Manager

7 days ago


Singapore AMERICAN CLUB, THE Full time
Job Description

We are seeking a highly skilled and experienced Banquet Operations Manager to join our team at THE AMERICAN CLUB. As a key member of our events team, you will be responsible for ensuring the smooth execution of all banquet functions and outside catering operations.

About the Role

The successful candidate will have a minimum of 5 years' experience in a supervisory role within the hospitality industry, with a proven track record of delivering exceptional service quality and meeting sales targets. They will be responsible for leading a team of employees to provide outstanding service to guests during all banquet functions and outside catering events, ensuring that all aspects of the event are executed according to established standards and club policies.

Key responsibilities will include planning the duty roster, engaging part-timers, and deploying staff according to function needs. The ideal candidate will also be responsible for conducting on-the-job training for new employees, providing feedback and recommendations for improvement, and coordinating with other departments such as chef, stewarding, and AV technician.

Requirements
  • A minimum of 5 years' experience in a supervisory role within the hospitality industry
  • Certificate from a recognized hotel training school or culinary institution (or equivalent work experience)
  • Basic knowledge of cocktails, wines, spirits, and specialty coffee an advantage
  • Experience operating Point of Sales Systems an advantage
  • Ability to work rotating shifts, weekends, and public holidays

We offer a competitive salary package, including a base salary of $60,000 - $80,000 per annum, depending on experience, plus benefits and opportunities for career development.



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