Banquet Operations Manager
4 days ago
At Laguna Hotel Holdings PTE. LTD., we are seeking an exceptional Banquet Operations Manager to join our team.
About the RoleThis is a highly rewarding opportunity for an experienced professional to lead our banquet operations and drive excellence in customer satisfaction, service delivery, and revenue growth.
The successful candidate will have a proven track record of managing high-volume banquet functions, ensuring seamless execution, and maintaining high standards of quality and efficiency.
Key Responsibilities- Oversee all aspects of banquet operations, including planning, coordination, and execution.
- Develop and implement strategies to enhance customer satisfaction, increase revenue, and improve operational efficiency.
- Maintain strong relationships with clients, vendors, and internal stakeholders to ensure seamless communication and collaboration.
- Lead and motivate a team of banqueting professionals to deliver exceptional service and results.
- Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement.
- Minimum 2 years of experience in banquet management or a related field.
- Proven track record of success in leading teams, driving results, and delivering high-quality service.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical and strategic thinking skills, with ability to interpret data and make informed decisions.
- Computer literate, with proficiency in MS Office and relevant hospitality software.
- A competitive salary range of SGD $60,000 - $80,000 per annum, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holiday leave.
- Opportunities for career advancement and professional development within a dynamic and growing organization.
- A fun and supportive work environment, with opportunities to build lasting relationships with colleagues and clients.
- Weddings
- Leadership
- Ability To Work Under Pressure
- Customer Service Delivery
- Restaurants
- Appraisals
- Interpersonal Skills
- Inventory
- Hospitality Management
- Attentive
- Accountability
- Communication Skills
- Customer Satisfaction
- Scheduling
- Hotel Management
- Catering
- Service Delivery
- Hospitality
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