Senior Banquet Operation Officer
6 days ago
Job Summary
Responsible for supporting the Assistant Banquet Operations Manager in overseeing all banquet operations and setups. Ensure that function venues are prepared according to client requirements for the seamless execution of events. Ensure all setup and closing duties are completed as assigned. Guide clients by offering professional insights and advice on event planning
Main Duties and Key Responsibilities
- Report to the Assistant Banquet Operations Manager, ensuring all banquet operations run smoothly and efficiently.
- Set up function venues according to event orders, ensuring adequate furniture and equipment are available.
- Request and maintain sufficient manpower, inventory, food, and beverage supplies for all functions.
- Coordinate with internal and external parties to deliver a high level of service and ensure quality food is served promptly.
- Monitor and conduct inventory checks on beverage stock and other operating equipment.
- Supervise and train casual banquet staff, ensuring they follow proper grooming guidelines.
- Track and record laundry movement, maintaining an accurate stock balance of linen.
- Perform additional duties as assigned by the manager.
- Oversee all operations, including setup and event execution, in the absence of the Assistant Banquet Manager.
- Maintain cleanliness in banquet stores, kitchen, and function spaces after each event; address any issues as required.
- Conduct safety briefings for events (training will be provided).
- To anticipate, acknowledge, and respond promptly to guests' requests.
- To complete all assigned closing duties before signing out.
- To perform supporting tasks in accordance with banquet procedures.
Job Requirements and Qualifications
- Diploma in Hotel Management or equivalent work experience in the service industry.
- Minimum 1 year of relevant experience, those without experience are also welcome to apply.
- Possesses WSQ Basic Food Hygiene Certificate (preferred).
- Possess a fundamental understanding of F&B banquet services and various room setup configurations
- Demonstrate basic computer skills (Microsoft Excel, Word, and PowerPoint).
- Team player with a pleasant personality and a service-oriented approach.
- Strong interpersonal and communication skills.
- Ability to multi-task, results-driven, independent, creative, and resourceful.
- Able to perform shift work, including weekends and public holidays.
- Knowledgeable in F&B operations and safety standards.
- Proficient in written and spoken English.
- Willing and able to work shifts, including weekends and public holidays.
Benefits
- Meal Allowance
- Phone bill reimbursement
- And many more...
Tell employers what skills you have
Ability to Multitask
Weddings
Microsoft Excel
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Arranging
Fitness
Spa
PowerPoint
Attentive
Event Planning
Communication Skills
Furniture
Team Player
Hotel Management
Catering
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