Banquet Manager
7 months ago
ESSENTIAL DUTIES AND RESPONSIBILITIES
Report to and assist Assistant Operations Director with the entire Banquet operations
- Required to implement and recommend operation plans to improve work processes and service quality for the organization
- Coordinate with sales person on customer’s order
- Liaise with customer during on-site setup requirement
- Organise set-up & clean-up after each event
- Inventory control for banquet equipment
- Understanding with and complying with the mandatory hygiene standards and requirements
- Assist in the development and review of operation plans to improve work procedures and quality service delivery
- Review daily reports for submission to management
- Check and maintain equipment and/or technologies and supplies
- Maintain stock of supplies of materials and equipment
- Identify and recommend suitable equipment and/or technologies to improve daily operations
- Implement maintenance schedules for tools and equipment
- Facilitate planning of work schedules and deployment of manpower
- Report and update on major incidents and emergencies to the management
- Onboarding of new Part-Timers and submission of the documentation to the HR Department
- Submission of Rosters, Overtime Claims and Part Time salary claims on the Attendance Management System
- Submission of leave applications of the employees onto the Leave System
- Ensure stock check is conducted and items below par level are submitted for order
- Perform any other duties assigned by Assistant Operations Director
Job Requirements
- Ability to work independently and in a teamGood Interpersonal Communication Skills
- High level of responsibility and initiative
- Excellent customer service and able to interact well with clients
- Physically fit and able to work in a fast paced environment
- Willing to work shifts, weekends and public holidays
- Must have Experience in the set-up of banquet events
- Meticulous and proactive team player
- Willing to learn
Tell employers what skills you have
Ability To Work Independently
Interpersonal Skills
Hospitality Industry
Inventory Control
Attentive
Physically Fit
Communication Skills
Team Player
Customer Service
Catering
Service Delivery
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