Hotel Guest Experience Ambassador

7 days ago


Singapore beBeeCustomerService Full time $3,000 - $4,500
Hotel Guest Experience Associate

We are seeking a skilled and customer-focused professional to fill this role.

This position involves delivering exceptional guest experiences from pre-arrival to post-departure by showing genuine interest, anticipating needs, engaging with guests, and responding to all queries.

  • Deliver outstanding guest experiences through a proactive approach and passion for service.
  • Manage room inventory effectively to maximize occupancy and assign rooms when on shift.
  • Coordinate with back-of-house teams to track and resolve guest opportunities and comply with standard operating procedures (SOPs) and billing-related matters.

This is an excellent opportunity for individuals who possess strong communication skills, a hands-on attitude, and a willingness to learn and grow.



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