Strategic Partnerships and Development Executive

1 week ago


Singapur, Singapore American Chamber of Commerce in Singapore, The Full time
About the Role

We are seeking a highly motivated and results-driven Executive to join our Strategic Partnerships and Development team. As a key member of our team, you will be responsible for driving member recruitment and retention efforts, as well as providing exceptional customer service to our members.

The ideal candidate will have a strong background in business development, partnerships, and customer service. You will be responsible for engaging with existing member companies, responding to queries from new member leads and existing member companies, and achieving or exceeding monthly new member recruitment and/or retention targets.

You will also be responsible for developing standardized reports using our CRM system, updating the CRM system on a regular basis, and ensuring member account information is accurate. Additionally, you will collaborate with our senior management and colleagues to achieve organizational goals and represent our organization's brand and values to external stakeholders.

Key Responsibilities:

  • Engage with existing member companies to ensure they continue to effectively leverage on the benefits of AmCham membership
  • Respond to queries from new member leads and existing member companies in a timely manner
  • Achieve or exceed monthly new member recruitment and/or retention targets as established by supervisor and achieve budgeted revenue goals
  • Develop standardized reports using the Chamber's CRM system to provide detailed information on the life cycle of members and their engagement activities with AmCham
  • Proactively update the CRM system on a regular basis and ensure member account information is accurate
  • Collaborate with AmCham senior management and colleagues to achieve organizational goals
  • Represent the organization's brand and values to external stakeholders

Requirements:

  • CRM
  • Teamwork
  • Microsoft Office
  • Timely communication
  • Customer Experience
  • Collaborative
  • Administration
  • Attention to Detail
  • Emotional Intelligence
  • Accountability
  • Communication Skills


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