
Head of Employee Relations
4 days ago
The role of an HR Manager is to oversee and manage all aspects of human resources within an organization. This includes developing and implementing HR strategies that align with the company's overall goals and objectives.
Key responsibilities include:
- Collaborating with leaders and department heads to determine staffing needs and forecast talent requirements based on business goals.
- Managing the full recruiting lifecycle, including sourcing, screening, interviewing, hiring, and onboarding.
- Overseeing performance appraisal process, ensuring employee development and retention.
- Developing and maintaining a fair, competitive compensation and benefits structure that supports the overall goals of the business.
- Streamlining and maintaining records of monthly incentives/commissions, regularly reviewing the scheme to ensure alignment with business objectives.
- Identifying learning and development needs of employees in collaboration with managers to ensure the workforce has the skills needed to achieve organizational goals.
- Ensuring compliance with all relevant labour laws, including those related to employment contracts, benefits, and workplace rights.
- Overseeing and managing all aspects of the company's insurance policies, ensuring adequate coverage for all risks.
- Aligning HR initiatives with the organization's overall strategic objectives, ensuring HR supports the company's long-term goals.
- Preparing and presenting HR reports to management, offering insights on staffing, turnover, employee performance, and other key HR metrics.
Requirements for this role include:
- Possessing a Diploma/Degree in Human Resource Management, Business Administration, or a related field.
- Having minimum 3-5 years of experience in a human resources or HR-related role, with at least 2-3 years in a managerial position preferable in Retail/Service Industry.
- Proficiency in Microsoft Office Suite (Excel for reports/data analysis, PowerPoint for presentations, Word for policies and internal communication).
- Knowledge of Labor Laws: Strong understanding of local Employment Act, and compliance requirements, such as anti-discrimination, TAFEP guidelines, and other HR-related legalities.
- Mature with strong interpersonal skills and ability to communicate effectively with employees at all levels of the organization.
- Having strong business acumen and able to analyse data and make informed decisions.
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