Customer Experience Coordinator

6 days ago


Singapore Sentosa Development Corporation Full time
Job Description:

We are seeking a Customer Experience Coordinator who will play a pivotal role in delivering exceptional customer experiences across all aspects of our hospitality services.

This role involves performing check-in and check-out for hotel guests in a professional and efficient manner, as well as maintaining effective communication within the Front Office department and other departments. The ideal candidate will possess a warm and pleasant personality, with good knowledge of local city streets, restaurants, and major attractions.

  • Key Responsibilities:
  • Perform check-in and check-out for hotel guests in a professional and efficient manner
  • Maintain effective communication within the Front Office department and other departments
  • Be responsible for the maintenance of guest recognition programs and accurate guest recognition reports
  • Able to perform shift work, including weekends and public holidays


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