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Resident Support Specialist

2 weeks ago

Singapore beBeeWelfare Full time $40,000 - $60,000
Job Summary

We are seeking a dedicated and compassionate Welfare Officer to join our team. As a key member of our operations support services, you will play a vital role in ensuring the day-to-day needs of residents and operational requirements are met.

Responsibilities:

  1. Deliver daily operation support services to meet resident needs.
  2. Motivate residents through regular interaction.
  3. Manage resident complaints efficiently.
  4. Collaborate with Social Workers as needed.
  5. Support institutional programs such as outings.
  6. Oversee estate management effectively.
  7. Contribute to workplace safety and health standards monitoring.
  8. Provide logistics support for smooth operations.

Requirements:

  1. Preferably a Diploma or Higher NITEC holder, or GCE 'A' or 'O' Levels equivalent.
  2. Able to understand and implement instructions promptly.
  3. Perform shift work and weekend duties.
  4. Demonstrate strong organization and planning skills.
  5. Proficient in MS Word, Excel, and Outlook.
  6. At least 2 years of continuous sobriety (applicable to ex-offenders).

Essential Skills:

  • Negotiation
  • Referrals
  • Microsoft Office
  • Microsoft Excel
  • Interpersonal Skills
  • Workplace Safety
  • Inventory
  • Conflict Resolution Skills
  • Basic First Aid
  • Crisis Intervention
  • Diversity and Inclusion Management
  • Pressure
  • Prevention
  • Customer Service
  • Case Management
  • Disposition
  • Shipping
  • Addiction Recovery
  • Able To Work Independently
  • Workplace Safety and Health

About the Role:

This is an excellent opportunity for individuals who share our passion for making a difference in the lives of others. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.

What We Offer:

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.