CRM System Specialist
1 week ago
RANDSTAD PTE. LIMITED seeks a highly skilled and experienced CRM System Specialist to join their team. The ideal candidate will have in-depth knowledge and expertise in CRM systems, with extensive experience in system integration and upgrades.
About the CompanyOur client has a strong presence in the Asia-Pacific region and is an influential player within their industry. They are committed to delivering exceptional results through innovative technology solutions.
Key Responsibilities- Collaborate with stakeholders to translate business needs into technical specifications.
- Customize and integrate CRM with mobile and external systems for seamless operation.
- Work with UI/UX designers to develop user-friendly interfaces based on business requirements.
- Tailor CRM systems and mobile apps to meet operational needs.
- Conduct System Integration Testing and User Acceptance Testing to ensure system quality.
- Manage data migration to ensure accurate transfer into the CRM system.
- Oversee deployment processes and ensure readiness for launch.
- Provide post-launch support, troubleshooting issues and implementing continuous improvements.
- Create comprehensive user manuals and training materials for CRM platforms and mobile applications.
- Deliver training sessions to ensure stakeholder proficiency in using the systems.
- Act as the main liaison between external vendors and internal teams for smooth project delivery.
- In-depth knowledge and expertise in CRM systems.
- Extensive experience in system integration and upgrades.
- Proficient in project management with a proven history of successful project delivery.
The permanent role for a CRM Analyst (IT/Technology) offers a competitive salary plus perks from the company. This is an opportunity to lead and collaborate with technology for the global enterprise-wide implementation.
What We're Looking For- Candidates should have a strong background in CRM systems and system integration.
- Experience with project management and leadership is essential.
- Able to work collaboratively with cross-functional teams.
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