CRM Analyst

2 weeks ago

Singapore RANDSTAD PTE. LIMITED Full time
Roles & Responsibilities
  • Global role
  • System integration/upgrade experience
  • Project management experience

about the company
The company has a strong presence in the Asia-Pacific region and is an influential player within their industry.
about the job

  • Collaborate with stakeholders to translate business needs into technical specifications.
  • Customize and integrate CRM with mobile and external systems for seamless operation.
  • Work with UI/UX designers to develop user-friendly interfaces based on business requirements.
  • Tailor CRM systems and mobile apps to meet operational needs.
  • Conduct System Integration Testing and User Acceptance Testing to ensure system quality.
  • Manage data migration to ensure accurate transfer into the CRM system.
  • Oversee deployment processes and ensure readiness for launch.
  • Provide post-launch support, troubleshooting issues and implementing continuous improvements.
  • Create comprehensive user manuals and training materials for CRM platforms and mobile applications.
  • Deliver training sessions to ensure stakeholder proficiency in using the systems.
  • Act as the main liaison between external vendors and internal teams for smooth project delivery.

skills and experience required
In-depth knowledge and expertise in CRM systems. Extensive experience in system integration and upgrades.

Proficient in project management with a proven history of successful project delivery.

whats on offer
The permanent role for a CRM Analyst (IT/Technology)will pay a salary plus perks from the company. This is an opportunity to lead and collaborate with technology for the global enterprise wide of the company.

To apply online please use the 'apply' function, alternatively you can reach me at (EA: 94C3609 / R

Tell employers what skills you have
CRM
System Integration
SugarCRM
Web Technologies
Open Source
Data Migration
Requirements Analysis
Project Management
CRM systems
Mobile Applications
User Acceptance Testing
System Integration Testing
Manage Change
Project Delivery
ERP/CRM
MIS
Business Requirements

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