Guest Experience Professional

1 week ago


Singapore beBeeCustomer Full time $24,000 - $42,000

Job Opportunity:

We are seeking a highly motivated and customer-focused Call Centre Executive to join our team in Singapore. As a key member of our communications department, you will be responsible for ensuring that all guest interactions are handled efficiently and professionally.

Key Responsibilities:

  • Provide exceptional customer service to guests through phone, email, and other communication channels.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate records of guest interactions and updates.
  • Work collaboratively with the communications team to ensure seamless guest experience.

To succeed in this role, you should have a minimum of 1 year of experience in a similar position in a 5-star international branded hotel or comparable industry-related experience. You should also possess excellent customer service skills, be able to work under pressure, and have strong teamwork and problem-solving abilities.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

Hilton offers a unique opportunity to grow your career in a leading global hospitality company. If you are passionate about providing outstanding customer service, we encourage you to apply for this exciting opportunity.



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