[Mandarin Speaking] Call Centre Agent

Highlights:Health insuranceDental reimbursementAWS + Performance BonusFriendly environmentMultiple buses to townHavelock MRT Station (TE16) just outside our officeDescriptionManage all inbound and outbound calls in a timely and professional mannerAttend alarm signals and fault call reported to achieve the Service Level Agreement (SLA)Handle customers'...

Roles & ResponsibilitiesAs a Call Centre Agent, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.A little taste of your day-to-dayEvery day is different, but you’ll mostly be: Handle all internal and external guest enquiries promptly with minimal delay,...

As a Call Centre Agent, you'll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties...

At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.Under the DHL...

Responsibilities:•You will be part of a team of Client Service Associates in a contact centre environment•Conduct tele-engagements to seniors, check-in and assess if there's any changes to their health and social circumstances•Maintain a professional level of care and services •Any other duties assigned from time to timeRequirements:•GCE 'N' / 'O'...

One of our clients whose office is in science park is looking for a customer service office(Call Centre) for a 12 months contractKey AccountabilitiesAchievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)Achievement and maintenance of customer satisfactionJob Responsibilities & DutiesAttend and respond...

CALL CENTRE AGENT (HOME+) 客户服务中心 (HOME+) JOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries,...

CALL CENTRE AGENT (HOME+) 客户服务中心 (HOME+)   JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving...

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats...

ResponsibilitiesDeliver excellent service and maximize guests’ experience by understanding and meeting their expectationsHandle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standardsCoordinate with internal departments to satisfy guests’ enquiries and...

ResponsibilitiesDeliver excellent service and maximize guests’ experience by understanding and meeting their expectationsHandle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standardsCoordinate with internal departments to satisfy guests’ enquiries and...

Responsibilities. Deliver excellent service and maximize guests' experience by understanding and meeting their expectations. Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards. Coordinate with internal departments to satisfy guests' enquiries and...

Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities:Address guest inquiries and requests promptly...

Responsibilities:•You will be part of a team of Client Service Associates in a contact centre environment•Conduct tele-engagements to seniors, check-in and assess if there’s any changes to their health and social circumstances•Maintain a professional level of care and services •Any other duties assigned from time to timeRequirements:•GCE ‘N’...

RecruitFirst ishiring!You will beoutsourced/deployed to our client as a Call Centre Agent!Call Centre Agent❉Location: Jurong East❉Duration: Min 3 Months (preferably long term)❉Working Hours: Mon to Fri, 10am to 5.30pm❉Salary: $13/hourJob scope:KPI target: Answer min 100 phone calls per day Handling inbound calls for gov scheme department...

Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service to customers over the phone Listen, probe and question in order to clarify and understand customer needs Any other ad-hoc tasks assignedRequirements: Singaporeans only N Level and above Proficient in relevant...

WEST MON-FRI OFFICE HOURS GREAT CAREER PROGRESSION[JOB SCOPE]Answer incoming calls from customers or clientsFollow scripted responses or guidelines for handling different types of callsMeet performance targets for call handling time, customer satisfaction, and other metricsProvide information about products, services, or company policiesAPPLYNOW -> ...

Responsibilities:Managing inbound calls in a timely mannerMaintaining database in Billing and CRM systemsAssisting in telephony contracting by guiding customers through the buying processFollowing up on calls whenever necessaryAssist in other ad-hoc dutiesRequirements:Bilingual skillsFluent in English and Mandarin (due to the need to answer enquiries of...

Responsibilities: Managing inbound calls in a timely manner Maintaining database in Billing and CRM systems Assisting in telephony contracting by guiding customers through the buying process Following up on calls whenever necessary Assist in other ad-hoc duties Requirements: Bilingual skills Fluent in English and Mandarin (due to the need to answer...

•Working Hours: Mon-Fri 8am-5pm or 8.30am-6pm; Alternate Sat 8.30am-12.30pm •Working location: Senoko•Benefit: 1.$150 allowance per month2.Company transport (Mon to Fri) near Sembawang MRT3.Medical benefitsJob Responsibilities:- Handle phone/email enquiries on appointments and installation related matters- Arrange appointments with customers- Send...