Freelance Customer Service Call Agent
2 weeks ago
Responsibilities:
- Managing inbound calls in a timely manner
- Maintaining database in Billing and CRM systems
- Assisting in telephony contracting by guiding customers through the buying process
- Following up on calls whenever necessary
- Assist in other ad-hoc duties
Requirements:
- Bilingual skills
- Fluent in English and Mandarin (due to the need to answer enquiries of mandarin speaking customers)
- Professional phone presence (good grammar)
- Possess excellent interpersonal and customer service skills
- Computer skills
- Willing to learn and meticulous
- Able to multi-task
- Self-motivated
- A positive attitude and a strong work ethic required
- Able to commence work immediately or within short notice
Working location:
- Near Jurong East MRT
-
Freelance Customer Service Call Agent
2 weeks ago
Singapore PacificLight Energy Pte. Ltd. Full timeResponsibilities:Managing inbound calls in a timely mannerMaintaining database in Billing and CRM systemsAssisting in telephony contracting by guiding customers through the buying processFollowing up on calls whenever necessaryAssist in other ad-hoc dutiesRequirements:Bilingual skillsFluent in English and Mandarin (due to the need to answer enquiries of...
-
airport customer services agents
3 days ago
Singapore China Eastern Airlines Co. Ltd., Singapore Branch Full timeCUSTOMER SERVICES AGENTS (FULL NAME - NIGHT SHIFT)You play a vital role in creating a memorable experience for all our passengers. As a Customer Services agent, you may be assigned different roles such as checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You could also be called upon to assist with special...
-
Customer Service Agent, Call Centre
5 days ago
Singapore LINKTRIX CONSULTANTS PTE. LTD. Full timeRoles & ResponsibilitiesYou will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.Job Responsibilities Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information on customer...
-
logistics customer service agent
1 week ago
Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full timeMNC company located at Gul Lane looking for Logistics Customer Service AgentReporting to: Customer Service ManagerLocation: Gul Lane (Tuas)/ Ubi MRTResponsibilities: Process customer orders/enquiries daily by Email, fax, or phone call. Coordinate and correspond to customer/sales order status. Coordinate with internal department to ensure smooth...
-
Call Centre Agent/Customer Service Officer
2 weeks ago
Singapore Recruit Express Pte Ltd Full timeHandle inbound enquiries from customers on banking products and services. Understand customers' needs and provide 1st call resolutions. Solicit customer feedback, identify problem trends and recommend improvement actions. Process waivers Adherence to duty roster Ensure all calls are provided within the agreed Service Quality such as Product knowledge and...
-
Customer Service Agent, Call Centre
3 weeks ago
Singapore Linktrix Consultants Pte. Ltd. Full timeYou will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.Job ResponsibilitiesAttend to enquiries and requests from phone calls/emails in a professional and prompt manner.Update complete and accurate information on customer interaction in the Customer...
-
Call Centre Agent
4 days ago
Singapore SINGAPORE RED CROSS SOCIETY Full timePlease be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (Hokkien, Cantonese). Rotating shift hours (3 Rotating Shift Timings - Day , Afternoon and Night *1 year Contract role HOME MONITORING AND...
-
Call Centre Agent
6 days ago
Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full timeRoles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities: Handle inbound / outbound...
-
Call Center Agent
3 days ago
Singapore U3 Infotech Pte Ltd Full time1. Answering incoming calls and making outbound calls to customers. 2. Manage incoming emails. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level...
-
Call Centre Agent
3 weeks ago
Singapore Hai Leck Engineering (private) Limited Full timeWe are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats...
-
Call Centre Agent
3 weeks ago
Singapore TALENT MARKETPLACE PTE. LTD. Full timeRoles & ResponsibilitiesJob Discription: Call to remind customers of over-due accounts on behalf of our clients from the Major Banks, Major Telcos and Commercial Clients Arrange payment and follow-up on the over-due account Update and maintain the credit collection system Any other ad-hoc duties assignedCommission-based and fixed salary positions...
-
Contract Customer Service Agent, Call Centre
4 weeks ago
Singapore RecruitFirst Pte Ltd Full timeJobscope: Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system. Ensure effective and timely follow-up as promised to customers. Alert management of issues and concerns that require escalation for...
-
Contract Customer Service Agent, Call Centre
4 weeks ago
Singapore RecruitFirst Pte Ltd Full timeJobscope: Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.Ensure effective and timely follow-up as promised to customers.Alert management of issues and concerns that require escalation for...
-
Call Centre Agents
3 weeks ago
Singapore Island Recovery Services Pte. Ltd. Full timeJob DescriptionAnswer incoming calls from customers to take ordersAnswer inquiries and questions, handle complaintsProvide information to customers and service providersVerify data and entry into the systemRequirements:Willing to work at the Western part of Singapore (Taman Jurong Area)Knowledge of Customer service principlesKnowledge of Singapore roadsGood...
-
Customer Service Advisor
4 weeks ago
Singapore BLUESG PTE. LTD. Full timeRoles & ResponsibilitiesKey Responsibilities: Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company’s service standards and quality objectives Resolve customers’ enquiries, complaints and feedback Assist with membership enrollment process Provide remote technical...
-
Customer Service Officer
3 days ago
Singapore U3 INFOTECH PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities & Duties· Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner.· Ability to understand customers’ needs and provide appropriate solutions and attention· Identify cross-sell opportunities during customer...
-
Customer Service Officer
3 weeks ago
Singapore E M SERVICES PRIVATE LIMITED Full timeRoles & ResponsibilitiesJob Responsibilities: Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily Depending on the projects assigned, candidates may...
-
Customer Service Advisor
4 weeks ago
Singapore Bluesg Pte. Ltd. Full timeKey Responsibilities:Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company's service standards and quality objectivesResolve customers' enquiries, complaints and feedbackAssist with membership enrollment processProvide remote technical assistance to customersManage outgoing...
-
Customer Service Agent
5 days ago
Singapore Chua Bros Transportation Pte Ltd Full time-Handle Customers' Emails/Whatsapp/Phone calls.-Create Job Orders and Billings.-Work with Operations Team to fulfill orders received.-Other related ad hoc duties.
-
Customer Service Officer
3 weeks ago
Singapore E M Services Private Limited Full timeJob Responsibilities:Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and servicesRespond to customers' queries and concerns with the aim of achieving first call resolutionsatisfactorilyDepending on the projects assigned, candidates may be required to perform cross...