logistics customer service agent

2 weeks ago


Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full time

MNC company located at Gul Lane looking for Logistics Customer Service Agent

Reporting to: Customer Service Manager

Location: Gul Lane (Tuas)/ Ubi MRT

Responsibilities:

  •  Process customer orders/enquiries daily by Email, fax, or phone call.
  •  Coordinate and correspond to customer/sales order status.
  •  Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
  •  Handle export shipments for intercompany and direct overseas customers.
  •  Prepare the shipping document for local and export shipment.
  •  Support in investigations of internal / external complains to identify root cause and provide solutions.
  •  Ensure hazardous substance license from local customers are valid and adhere to the regulation set by NEA and SPF.
  •  Ad-hoc duties assigned by supervisor.

Requirements:

  •  At least a Diploma in any discipline with 1 year of relevant experience.
  •  Logistics knowledge and understanding import/export preferred.
  •  Handling chemicals documentations and deliveries.
  •  Able to work in a fast pace environment.
  • Proficient in SAP.

EA License No: 05C3451

If interested, kindly email to attention to Audrey or call look for Audrey.



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