Logistics/Customer Service Officer/Executive

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore GKE EXPRESS LOGISTICS PTE. LTD. Full time
Roles & Responsibilities

Job Highlights
  • Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
  • Attractive Bonus Scheme
  • 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

  • To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
  • To perform billing and ensure the accuracy of the invoices raised
  • To perform data entry into the respective systems in an accurate and timely manner
  • To attend to customers’ requests or calls in a timely and professional manner
  • To perform filing when the job is completed
  • To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
  • To provide the necessary training and guidance to his/her assigned buddy
  • To do up any reports as and when assigned to by the Customer
  • To assist in extracting of information as and when required
  • To verify contractor’s invoices as and when required
  • To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
  • Acquire a thorough understanding of key customer needs and requirements
  • Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
  • To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
  • To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

  • Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
  • Able to co-ordinate well with Singapore Customs on any related matters
  • Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

  • GCE ‘O’ Level or relevant education qualifications
  • Entry-level/no working experience are welcome to apply and training will be provided
  • Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
  • Possess good communication skills to ensure that customers and internal stakeholders
  • Attentive and detail-orientated
  • Able to work under stress and pressure
  • Good teamwork and problem-solving skills

Benefits:

  • Daily Lunch Provided
  • Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
  • Medical and Dental benefits
  • Attractive Bonus Scheme (AWS, Special Bonus etc.)

Tell employers what skills you have

Warehousing
Logistics services
Microsoft Excel
3PL
Customer Support
Interpersonal Skills
Inventory
logistics software
Supply Chain
Administration
Good Communication Skills
Transportation
Logistics Planning
Supply Chain Management
Customer Satisfaction
Process logistics
Customer Service
Service Delivery
Customer Service Experience

  • Singapore Gke Express Logistics Pte. Ltd. Full time

    Job HighlightsLunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)Attractive Bonus Scheme5 days' work week(i.e., 8.30am to 5.30pm)Job Responsibilities:To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the dayTo perform billing and...

  • Logistics Executive

    Found in: Talent SG 2A C2 - 59 minutes ago


    Singapore FREIGHT MARK LOGISTICS (S) PTE. LTD. Full time

    Roles & ResponsibilitiesThe Logistics Executive is responsible for handling logistics account and to create the best ultimate experience for all customers by delivering effective and efficient service. The Logistics Executive will work closely with warehouse, operations and sales departments to ensure smooth operations and to provide consistent customer...

  • Logistics Executive

    1 week ago


    Singapore Freight Mark Logistics (s) Pte. Ltd. Full time

    The Logistics Executive is responsible for handling logistics account and to create the best ultimate experience for all customers by delivering effective and efficient service. The Logistics Executive will work closely with warehouse, operations and sales departments to ensure smooth operations and to provide consistent customer service for all customer.....


  • Singapore Sh Cogent Logistics Pte Ltd Full time

    Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

  • Customer Service Executive

    Found in: Talent SG 2A C2 - 56 minutes ago


    Singapore SH COGENT LOGISTICS PTE LTD Full time

    Roles & ResponsibilitiesCompany DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight...


  • Singapore Sh Cogent Logistics Pte Ltd Full time

    Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

  • Logistics Customer Service Officer

    Found in: Talent SG 2A C2 - 3 days ago


    Singapore UNITED PERSONNEL SERVICES Full time

    Roles & ResponsibilitiesSalary: $3,200 Work location: Jurong Gateway Road (near Jurong East MRT) Work days: 5 Days (8:30am to 5:30pm From Mon to Fri)Work Terms: Full-Time Permanent Responsibilities: • Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client...


  • Singapore Nrs Logistics Singapore Pte. Ltd. Full time

    Roles & ResponsibilitiesPrepares and respond to customer inquiries by studying products, services, and customer service processes.Co-ordinate and monitor shipments with contractors and vendors and update both internal & external stakeholders.Engage in departmental discussions to resolve customer issues pertaining to operations, customer service or any other...

  • Customer Service Executive

    Found in: Talent SG 2A C2 - 1 week ago


    Singapore PACIFIC INTEGRATED LOGISTICS PTE LTD Full time

    Roles & ResponsibilitiesJob Description & RequirementsThe Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.**Shuttle service is provided...


  • Singapore Legend Integrated Logistics Pte. Ltd. Full time

    . Maintain efficient operations at the control centre, upholding the highest standards of customer service.. Oversee and coordinate daily tasks to ensure a seamless control centre operation.. Collaborate with team members to evaluate lapse, rectify, and recommend changes.. Efficiently manage and control inventory to meet customer demands.. Responsibly handle...


  • Singapore Sbs Logistics Singapore Pte. Ltd. Full time

    Roles and ResponsibilitiesJob Purpose:We are looking for a responsible Traffic Coordinator to support our sales teams and liaising with the operations for distribution and delivery. Job scope also include planning, arrangement, and monitoring of the deliveries and shipments of the loose cargos. You will represent our company in a professional and...


  • Singapore United Personnel Services Full time

    Salary: $3,200 Work location: Jurong Gateway Road (near Jurong East MRT) Work days: 5 Days (8:30am to 5:30pm From Mon to Fri) Work Terms: Full-Time Permanent Responsibilities: . Provide customer support for shipments and advise various country customary rules and regulations provide after-sales support and following up with client till the whole...

  • Haulage Customer Service Executive

    Found in: Talent SG 2A C2 - 2 days ago


    Singapore PROSPECT LOGISTICS PTE. LTD. Full time

    Roles & ResponsibilitiesProspect Logistics Pte Ltd is a homegrown third-party logistics firm that renders freight forwarding, container haulage, local transportation and warehousing services. It is a fast-growing organization with close to 100 members servicing International Relocation, E-commerce and Manufacturing logistics segments.Job Scope:1) Receive job...


  • Singapore Pacific Integrated Logistics Pte Ltd Full time

    Job Description & RequirementsThe Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers...Shuttle service is provided from/to Joo KoonJob...

  • Customer Service Executive

    Found in: Talent SG 2A C2 - 2 weeks ago


    Singapore STORE + DELIVER + LOGISTICS PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities Plan, execute and manage all transportation processes including incoming and outgoing shipments. Prepare and arrange of import, export and LCL shipment documentations and custom clearance. Update and maintain warehouse inventories to ensure accurate inventory management of Goods in the warehouse. Work closely with...


  • Singapore Star Concord Pte. Ltd. Full time

    Customer Service Executive . Review customer inquiries for the company's import and export freight and logistics business scopes. Prepare accurate and detailed quotations for customers. Clarify and negotiate proposals with customers to ensure customer satisfaction. Review customer orders to ensure consistency with quotations offered. Prepare and process...

  • Customer Service Officer

    Found in: Talent SG 2A C2 - 3 days ago


    Singapore GKE CORPORATION LIMITED Full time

    Roles & ResponsibilitiesJob Highlights Lunch & Company Transport Provided(i.e., Lakeside, Boon Lay & Woodlands) Attractive Bonus Scheme 5 days’ work week (i.e., 8.30am to 5.30pm)Job Responsibilities: Acquire a thorough understanding of key customer needs and requirements Develop SOPs for major clients and ensure necessary training materials being...

  • Sales Executive

    Found in: Talent SG 2A C2 - 1 hour ago


    Singapore HALCON PRIMO LOGISTICS PTE. LTD. Full time

    Roles & ResponsibilitiesHalcon Primo Logistics (HPL) Pte Ltd is a one-stop logistics solutions provider. It offers and delivers Integrated, customer-driven supply chain and logistics solutions for the Mining, Oil & Gas, Heavy Machinery and Construction Industries in the Asia Pacific. Aspiring applicants can look forward to a dynamic sales career as HPL...


  • Singapore Gxo Logistics Asia Pacific Pte. Ltd. Full time

    Position SummaryThis position is responsible for guiding a team of logistic associates in the provision of logistics operational functions such as customer service, trucking coordination and the generation and maintenance of operations documents, reports, correspondence, and expenses. Assist the Supervisor operations in the daily office activities and...

  • Sales Executive

    7 days ago


    Singapore Halcon Primo Logistics Pte. Ltd. Full time

    Halcon Primo Logistics (HPL) Pte Ltd is a one-stop logistics solutions provider. It offers and delivers Integrated, customer-driven supply chain and logistics solutions for the Mining, Oil & Gas, Heavy Machinery and Construction Industries in the Asia Pacific. Aspiring applicants can look forward to a dynamic sales career as HPL continues to expand...