Haulage Customer Service Executive

2 weeks ago


Singapore PROSPECT LOGISTICS PTE. LTD. Full time
Roles & Responsibilities

Prospect Logistics Pte Ltd is a homegrown third-party logistics firm that renders freight forwarding, container haulage, local transportation and warehousing services. It is a fast-growing organization with close to 100 members servicing International Relocation, E-commerce and Manufacturing logistics segments.


Job Scope:

1) Receive job orders from customers

2) Create job orders in the TMS

3) Update customers on the container and seal number once the container is collected

4) Keep customers updated on the status of container delivery, export and return

5) Coordinate with transport & warehouse departments to optimize delivery time/location

6) Render good customer service and direct escalation to the department Manager

7) Complete job billing by the stipulated cut-off date

8) Generate weekly reports as requested by the Management


Requirements:

1) Fluent in spoken and written English

2) Well-versed in Portnet and CMS

3) Experienced in container haulage operations

4) Able to work as a team player with minimal supervision

5) Able to render excellent customer service

6) Mondays to Fridays - 0830 to 1730 Hrs

7) Saturdays – 0830 to 1230 Hrs


Remuneration Package:

1) Basic salary $3000 per month

2) $100 per month for every 50 containers handled above 300 containers

3) Company phone and phone line

4) Company laptop

5) Company life insurance coverage of $200,000 (after 12 months of service)

6) Company hospitalization and surgery insurance coverage of $25,000 (after 12 months of service)

7) Full MOM listed benefits


Interested candidates, please SMS/WhatsApp 9856 4021 to apply.

No foreign worker quota.


Tell employers what skills you have

Warehousing
Microsoft Office
Microsoft Excel
Written English
Haulage
Interpersonal Skills
Written Communication
TMS
Freight
Transportation
customer billing
CMS
Team Player
Customer Service
Shipping

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