Customer Service/Operation Executive
2 weeks ago
*Provide support and quality customer service to clients.
*To assist on customers / suppliers’ inquiries via phone call or email promptly.
(Liaise with different party for shipment delivery schedules)
*Manage telephone enquiries in a professional manner.
*Take note of customers' requests and follow-up actions to fulfil customer's request
*Work and coordinate with customers for shipment delivery schedule
*Handle client complaints and take appropriate action to resolve them.
*Maintain and update customer’s records.
*To upkeep and file related documentations on time and accurately.
(E.g. delivery orders, shipping documents, boat vouchers and transaction records are well-maintained. etc).
*Maintain a good relationship and rapport with vessel crew, officers and representative.
*To perform other job-related functions as and when necessary as directed by Superior.
Job Requirements
*Minimum O level/Diploma or any other equivalent.
*Fresh graduates are welcome to apply.
*Possess good interpersonal, communication skills and able to work independently.
*Passion for customer service and a good team player.
*Training will be provided.
*Singaporean/ PR/ Malaysian are welcome.
Job Highlights
- Permanent Role
- Great Opportunities for Learning and Career Growth
- Competitive salary package: Variable Bonuses, Yearly Increment, Transport Allowances, etc
Please submit your resume to gracepang@yeolighter.com.sg and only shortlisted candidates will be contacted.
Tell employers what skills you have
Business Optimization
Microsoft Office
Microsoft Excel
Operational Excellence
Customer Service Operations
Good Interpersonal Communication Skills
Inventory
Supply Chain
Fine Dining
Inventory Management
Freight
Transportation
Communication Skills
Supply Chain Management
Organizational Effectiveness
Team Player
Microsoft Word
Customer Service
Shipping
Able To Work Independently
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