Customer Service

Roles & ResponsibilitiesJOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and...

JOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and welcoming guest,...

Thong Lee Container Service Pte Ltd is in the transportation industry, providing trucking services of sea freight containers to our wide range of customers from various trade and industry.Overview of this role is to liaise with customers to organize new job orders before handing over to Operations team. Key roles as our Customer Service Officer involves the...

Job Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...

Job Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...

Job functions:Provide first-level technical services to customers around the world, including but not limited to hotline, email, WhatsApp and other communication methods. Through the process of changing customer problems from existing to non-existent through professional technology and good communication, the ultimate goal is to improve customer satisfaction...

A Customer Service Manager is a professional who is responsible for providing outstanding customer service by leading and motivating their team and developing loyalty programs to increase customer satisfaction.Customer Service Manager responsibilities include:Improving , create engaged customers and facilitate organic growthTaking ownership of customers...

Roles & ResponsibilitiesCompany DescriptionLVL Music Academy is a premier destination for violin, cello , piano lessons and fine musical instruments and accessories. We take pride in our extensive collection of violins, cellos, and accessories, offering musicians and enthusiasts the finest quality products.We are looking for a Customer Service Assistance to...

Designation: Customer Service & Operations SupportDepartment: Operations & Customer ServiceCompany Description:Livingmenu is a Singapore-based food tech innovator that focuses on creating a tech-enabled ecosystem to support passionate chefs from all backgrounds. We help top-rated food vendors increase the utilization efficiency of their time, space,...

Company DescriptionLVL Music Academy is a premier destination for violin, cello , piano lessons and fine musical instruments and accessories. We take pride in our extensive collection of violins, cellos, and accessories, offering musicians and enthusiasts the finest quality products.We are looking for a Customer Service Assistance to join our team, dedicated...

Roles & Responsibilities. Help managing current and new customer accounts and invoicing. Handling inbound and outbound phone calls. Providing exceptional customer service. Maintaining relationships with vendors and customers. Solving customer problems and help resolve issues. Prepare shipment quotes for customers and set up shipments as required by...

Roles & ResponsibilitiesResponsibilities: Process Purchase Orders, Sales Orders in ERP (Business Central :Microsoft System) Liase with Customers and SuppliersPrepare shipping and freight documentation for ordersWork with warehouse on deliveryRequirements:Fast learner & able to communicate with external partiesAble to write emailsSpeak englishWould be good...

Roles & ResponsibilitiesAs a Customer Service, you'll troubleshoot client issues, schedule project manpower, and track project completion. Your role is pivotal in ensuring efficient project execution, client satisfaction, and timely delivery of services.Job Description:1. Client Interaction: Engage with clients for remote troubleshooting, providing advice...

Responsibilities:Handle customer incoming calls and/or emails to arrange service orders.Providing timely responses to requests for information, coordinating orders and services.Processing billing documentation.Maintain a positive, empathetic, and professional attitude towards customers.Requirements:Min GCE 'O' levelMinimum 2 years of working experienceMust...

Job functions 岗位职能Provide first-level technical services to customers around the world, including but not limited to hotline, email, WhatsApp and other communication methods. Through the process of changing customer problems from existing to non-existent through professional technology and good communication, the ultimate goal is to...

Coordinating to ensure daily smooth operations of sales counter service.Enhance good relationship between agents and customer service staff.Making sure all GIRO/Direct Debit receipts are printed and submitted on given time.Handle customer enquiries whenever necessary.Ensuring all sales entry are with completed documents, with accuracy and secure (with...

. Processing of PO & Invoices. Liaising with suppliers on deliveries to ship in/out parts on time. Filing of documents. Possess initiatives and meet datelines. Ability to handle Chinese speaking customers & suppliers. 5 days work week. Min 1 year of working experience. Min 'O' LevelExperience:Customer service: 1 year (Preferred)

Roles & ResponsibilitiesOur Crew members are the lifeblood of SSP. You are on the front line, greeting customers, taking orders and preparing food according to SOP, upholding each of our brands' standards. You'll have the opportunity to recommend products, promote food items, and interact with new and repeat guests in the ever-dynamic airport environment.You...

1-2 years experience in customer serviceUnderstand how to process purchase orders, sales orders, sales quotationsLogistic knowledge (Shipping, air freight)Microsoft Office SkillsGood to have knowledge in Business Central (Microsoft) ERPKnowledge in semiconductor industryAble to speak with both customer and vendorsOpen to learn and cheerful disposition

Roles & ResponsibilitiesCustomer Service Manager Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a...