Freelance Customer Service Call Agent

Responsibilities: Managing inbound calls in a timely manner Maintaining database in Billing and CRM systems Assisting in telephony contracting by guiding customers through the buying process Following up on calls whenever necessary Assist in other ad-hoc duties Requirements: Bilingual skills Fluent in English and Mandarin (due to the need to answer...

CUSTOMER SERVICES AGENTS (FULL NAME - NIGHT SHIFT)You play a vital role in creating a memorable experience for all our passengers. As a Customer Services agent, you may be assigned different roles such as checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You could also be called upon to assist with special...

Roles & ResponsibilitiesYou will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.Job Responsibilities Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information on customer...

MNC company located at Gul Lane looking for Logistics Customer Service AgentReporting to: Customer Service ManagerLocation: Gul Lane (Tuas)/ Ubi MRTResponsibilities: Process customer orders/enquiries daily by Email, fax, or phone call. Coordinate and correspond to customer/sales order status. Coordinate with internal department to ensure smooth...

Handle inbound enquiries from customers on banking products and services. Understand customers' needs and provide 1st call resolutions. Solicit customer feedback, identify problem trends and recommend improvement actions. Process waivers Adherence to duty roster Ensure all calls are provided within the agreed Service Quality such as Product knowledge and...

You will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.Job ResponsibilitiesAttend to enquiries and requests from phone calls/emails in a professional and prompt manner.Update complete and accurate information on customer interaction in the Customer...

Please be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (Hokkien, Cantonese). Rotating shift hours (3 Rotating Shift Timings - Day , Afternoon and Night *1 year Contract role HOME MONITORING AND...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities: Handle inbound / outbound...

1. Answering incoming calls and making outbound calls to customers. 2. Manage incoming emails. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level...

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats...

Roles & ResponsibilitiesJob Discription: Call to remind customers of over-due accounts on behalf of our clients from the Major Banks, Major Telcos and Commercial Clients Arrange payment and follow-up on the over-due account Update and maintain the credit collection system Any other ad-hoc duties assignedCommission-based and fixed salary positions...

Jobscope:  Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system. Ensure effective and timely follow-up as promised to customers. Alert management of issues and concerns that require escalation for...

Jobscope: Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.Ensure effective and timely follow-up as promised to customers.Alert management of issues and concerns that require escalation for...

Job DescriptionAnswer incoming calls from customers to take ordersAnswer inquiries and questions, handle complaintsProvide information to customers and service providersVerify data and entry into the systemRequirements:Willing to work at the Western part of Singapore (Taman Jurong Area)Knowledge of Customer service principlesKnowledge of Singapore roadsGood...

Roles & ResponsibilitiesKey Responsibilities: Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company’s service standards and quality objectives Resolve customers’ enquiries, complaints and feedback Assist with membership enrollment process Provide remote technical...

Roles & ResponsibilitiesJob Responsibilities & Duties· Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner.· Ability to understand customers’ needs and provide appropriate solutions and attention· Identify cross-sell opportunities during customer...

Roles & ResponsibilitiesJob Responsibilities: Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily Depending on the projects assigned, candidates may...

-Handle Customers' Emails/Whatsapp/Phone calls.-Create Job Orders and Billings.-Work with Operations Team to fulfill orders received.-Other related ad hoc duties.

Key Responsibilities:Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company's service standards and quality objectivesResolve customers' enquiries, complaints and feedbackAssist with membership enrollment processProvide remote technical assistance to customersManage outgoing...

Job Responsibilities:Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and servicesRespond to customers' queries and concerns with the aim of achieving first call resolutionsatisfactorilyDepending on the projects assigned, candidates may be required to perform cross...