Guest Relation Agent/ Officer

Roles & ResponsibilitiesJob Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities: Address guest...

Our esteemed client, a luxury hotel located at the heart of Singapore, is seeking passionate Fresh Graduates to join their Guest Relations team. If you have a passion for hospitality and customer service, we invite you to apply now, and we will arrange a session to share more about the role with you!Responsibility:Greet guests upon arrival and provide a warm...

As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...

As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that...

Position summary statement:To oversee the smooth operation, management and overall performance of the Front Office Department. To also deliver maximum resident satisfaction by ensuring a consistently high standard of customer service within the department. Has a direct line of authority over all the Front Office.Primary Responsibilities:. Maintain a high...

At Shangri-La Singapore we are a heart-warming family. We share something powerful â€' our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing...

Roles & Responsibilities· Warmly welcome and greet our members and their guests to our Club.· Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries· Attend to phone inquiries and ensure all reservations are confirmed· Maintain good guest relations at all times· Attend to the needs of the...

. Warmly welcome and greet our members and their guests to our Club.. Provide good customer service and respond efficiently and tactfully to guests' complaints, requests, and inquiries. Attend to phone inquiries and ensure all reservations are confirmed. Maintain good guest relations at all times. Attend to the needs of the customers professionally. Ensure...

JOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DESCRIPTIONMonitor room assignments to ensure...

The main responsibilities and tasks of this position are listed as, but not limited to the following:Organize and manage the Front Desk Counter with tact and diplomacy.Check VIP/Wedding rooms are blocked for arrival.Check room change book for any room change to follow up.Check and resolve traces.Prepare and tally show rooms available.To monitor for Travel...

Roles & ResponsibilitiesThe main responsibilities and tasks of this position are listed as, but not limited to the following: Organize and manage the Front Desk Counter with tact and diplomacy. Check VIP/Wedding rooms are blocked for arrival. Check room change book for any room change to follow up. Check and resolve traces. Prepare and tally show rooms...

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

Job Description :We are looking for outgoing and dynamic individual to join us as Restaurant Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in...

Job DescriptionWe are looking for outgoing and dynamic individual to join us as Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in greeting...

Roles & ResponsibilitiesJob Highlights Be part of a dynamic team! Career progression opportunities Hotel is located centrally and near MRTResponsibilities Assist guests with check-in and check-out as well as other Guest Service-related duties. Coordinate and work closely with Housekeeping and Facilities team to ensure on the overall quality of guest...

JOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests' morning calls and other requests.JOB DUTIES AND RESPONSIBILITIESManages the console (e.g. DND, busy verify...

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure of the HotelGive a warm...

Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure...

Our Client is a luxurious and well-established hotel located in the heart of Singapore's vibrant Orchard Road shopping district. Renowned for its exceptional hospitality, this five-star hotel offers a blend of modern comfort and timeless elegance.Key Responsibilities:Guest Reception:Warmly welcome guests upon arrival and ensure a smooth check-in...

Our Client is a luxurious and well-established hotel located in the heart of Singapore's vibrant Orchard Road shopping district. Renowned for its exceptional hospitality, this five-star hotel offers a blend of modern comfort and timeless elegance.Key Responsibilities:Guest Reception:Warmly welcome guests upon arrival and ensure a smooth check-in...