Call Centre Agent

Please be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (Hokkien, Cantonese). Rotating shift hours (3 Rotating Shift Timings - Day , Afternoon and Night *1 year Contract role HOME MONITORING AND...

As a Call Centre Agent, you'll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties...

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities: Handle inbound / outbound...

Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities:Address guest inquiries and requests promptly...

Roles & ResponsibilitiesJob Discription: Call to remind customers of over-due accounts on behalf of our clients from the Major Banks, Major Telcos and Commercial Clients Arrange payment and follow-up on the over-due account Update and maintain the credit collection system Any other ad-hoc duties assignedCommission-based and fixed salary positions...

Job DescriptionAnswer incoming calls from customers to take ordersAnswer inquiries and questions, handle complaintsProvide information to customers and service providersVerify data and entry into the systemRequirements:Willing to work at the Western part of Singapore (Taman Jurong Area)Knowledge of Customer service principlesKnowledge of Singapore roadsGood...

Job Responsibilities:. Making outbound calls to follow up on payment related to hospital bills. Receivables management. General customer service duties. Handle patient enquiries, provide billing information to patients. Sending statement of accountsJob Requirements:Good interpersonal, communication and written skills. Proactive, committed and self-motivated....

At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.Under the DHL...

Job Discription:Call to remind customers of over-due accounts on behalf of our clients from the Major Banks, Major Telcos and Commercial ClientsArrange payment and follow-up on the over-due accountUpdate and maintain the credit collection systemAny other ad-hoc duties assignedCommission-based and fixed salary positions availableJob Requirement:Candidate...

Key Attributes:Customer Service Oriented, Fun Loving, People Person.Role Description:You will need to know the tour products well and deliver consistently good customer service at all times.Support customer queries over phone and email, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.Assist our Travel partners - OTA and...

Job Description (JD)Deliver excellent customer service to callers by understanding caller's needsProvide timely, accurate and appropriate information and assistance to address caller's enquiriesBook or reschedule appointments based on caller's requestHandle any other hotline administrative functions such as handling of emails, referral requests and...

Roles & ResponsibilitiesJob Description Answer incoming calls from customers to take orders Answer inquiries and questions, handle complaints Provide information to customers and service providers Verify data and entry into the systemRequirements: Willing to work at the Western part of Singapore (Taman Jurong Area) Knowledge of Customer service...

JOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests' morning calls and other requests.JOB DUTIES AND RESPONSIBILITIESManages the console (e.g. DND, busy verify...

CALL CENTRE AGENT (HOME+) 客户服务中心 (HOME+)   JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving...

CALL CENTRE AGENT (HOME+) 客户服务中心 (HOME+) JOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries,...

Handle inbound enquiries from customers on banking products and services. Understand customers' needs and provide 1st call resolutions. Solicit customer feedback, identify problem trends and recommend improvement actions. Process waivers Adherence to duty roster Ensure all calls are provided within the agreed Service Quality such as Product knowledge and...

Roles & ResponsibilitiesJOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.JOB DUTIES AND RESPONSIBILITIES Manages the console (e.g....

Roles & ResponsibilitiesJob Responsibilities:· Making outbound calls to follow up on payment related to hospital bills· Receivables management· General customer service duties· Handle patient enquiries, provide billing information to patients· Sending statement of accountsJob Requirements:Good interpersonal, communication and written skills· Proactive,...

Location: Yio Chu KangWorking hours: 9am to 5.30pm (Mon to Fri) 8.30am to 1pm (Every Sat)Job Description . Handle inbound enquiries from customers on banking products and services . Understand customers' needs and provide 1st call resolutions. . Solicit customer feedback, identify problem trends and recommend improvement actions. . Other ad hoc duties...