Call Centre Agents

Please be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (Hokkien, Cantonese). Rotating shift hours (3 Rotating Shift Timings - Day , Afternoon and Night *1 year Contract role HOME MONITORING AND...

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats...

At DHL, we value our team members greatly. Our aim has always been to attract and retain top talent worldwide. We offer challenging opportunities for personal and professional growth, acknowledging the unique contributions you bring to our organization. Together, we take pride in shaping the leading logistics company globally.As part of DHL Supply Chain,...

Roles & ResponsibilitiesJob Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities: Address guest...

Roles & ResponsibilitiesStarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. This sucessful candidate wiill be involved in being a part of the "referral call agent" team for a GP clinic chain in Singapore. The call agent will navigate patient...

Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service to customers over the phone Listen, probe and question in order to clarify and understand customer needs Any other ad-hoc tasks assignedRequirements: Singaporeans only N Level and above Proficient in relevant...

Roles & ResponsibilitiesJob Discription: Call to remind customers of over-due accounts on behalf of our clients from the Major Banks, Major Telcos and Commercial Clients Arrange payment and follow-up on the over-due account Update and maintain the credit collection system Any other ad-hoc duties assignedCommission-based and fixed salary positions...

Job DescriptionAnswer incoming calls from customers to take ordersAnswer inquiries and questions, handle complaintsProvide information to customers and service providersVerify data and entry into the systemRequirements:Willing to work at the Western part of Singapore (Taman Jurong Area)Knowledge of Customer service principlesKnowledge of Singapore roadsGood...

At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.Under the DHL...

Job Responsibilities:. Making outbound calls to follow up on payment related to hospital bills. Receivables management. General customer service duties. Handle patient enquiries, provide billing information to patients. Sending statement of accountsJob Requirements:Good interpersonal, communication and written skills. Proactive, committed and self-motivated....

Key Attributes:Customer Service Oriented, Fun Loving, People Person.Role Description:You will need to know the tour products well and deliver consistently good customer service at all times.Support customer queries over phone and email, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.Assist our Travel partners - OTA and...

Job Description (JD)Deliver excellent customer service to callers by understanding caller's needsProvide timely, accurate and appropriate information and assistance to address caller's enquiriesBook or reschedule appointments based on caller's requestHandle any other hotline administrative functions such as handling of emails, referral requests and...

CALL CENTRE AGENT (HOME+) 客户服务中心 (HOME+)   JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving...

CALL CENTRE AGENT (HOME+) 客户服务中心 (HOME+) JOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries,...

JOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests' morning calls and other requests.JOB DUTIES AND RESPONSIBILITIESManages the console (e.g. DND, busy verify...

Handle inbound enquiries from customers on banking products and services. Understand customers' needs and provide 1st call resolutions. Solicit customer feedback, identify problem trends and recommend improvement actions. Process waivers Adherence to duty roster Ensure all calls are provided within the agreed Service Quality such as Product knowledge and...

Roles & ResponsibilitiesJOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.JOB DUTIES AND RESPONSIBILITIES Manages the console (e.g....

Roles & ResponsibilitiesJob Responsibilities:· Making outbound calls to follow up on payment related to hospital bills· Receivables management· General customer service duties· Handle patient enquiries, provide billing information to patients· Sending statement of accountsJob Requirements:Good interpersonal, communication and written skills· Proactive,...

Location: Yio Chu KangWorking hours: 9am to 5.30pm (Mon to Fri) 8.30am to 1pm (Every Sat)Job Description . Handle inbound enquiries from customers on banking products and services . Understand customers' needs and provide 1st call resolutions. . Solicit customer feedback, identify problem trends and recommend improvement actions. . Other ad hoc duties...

Roles & ResponsibilitiesYou will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.Job Responsibilities Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information on customer...