Manager - Global Network Agents Development
1 week ago
1. Agents Relationship andBusiness Development
•Collaborate with assigned GFS agents to build relationships anddevelop new business opportunities through virtual or in-personmeetings.
• Support the identification,evaluation, and onboarding of new agents in key globalmarkets.
• Prepare and coordinate quotations foragent's business inquires, projects, and tenders, engaging with GFSoffices and procurement departments.
• Assistthe Head of Global Network Agents in matters related to agents'development, such as presentations, agent visit coordination,quarterly reviews, and statistics.
• Monitoragents' monthly performance, support the implementation ofcommercial activities, and maintain pipelineupdates.
• Keep SharePoint updated withinformation about the agent's network and share updates with theGFS network.
2. Operations Related
• Act as the main point ofescalation for operational issues resolution related to agentbusiness.
• Define or update Key OperativeGuidelines (KOG) for operations concerning global network agentsand communicate them throughout the GFSnetwork.
• Manage access rights for agent codecreation and modifications inCargoWise.
3. Freight ManagementProjects IT-Related
• Collaboratewith IT to manage the interface between agents' systems and the ITteam, ensuring project timelines are adheredto.
• Support the creation of standard KOGrequirements and guidelines for agents' interfaces asneeded.
• Monitor and report on the progress ofIT solutions related to projects to relevantstakeholders.
4. Statistics, DataAnalysis, and Reporting
• Providemonthly statistics and analysis for agent performance reviews andmanagement meetings using AI, Dashboard, and other relatedtools.
Desired Skills andExperience:
• Bachelor's degreeor higher qualification.
• Minimum 5 years ofexperience in freight forwarding with proven experience indeveloping global network agents.
• Strong dataanalytical skills and a data-driven approach.
•Proficiency in Excel, PowerPoint, Power BI, and AItools.
• Excellent cross-cultural awareness,communication, and commercial skills.
•Proficiency in written and spoken English; additional languages area plus.
• Strong teamworkabilities
• Familiarity with freight managementsystems (e.g., CW1) and POMs is a plus
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