Global Freight Network Developer

1 week ago


Singapore GFS GLOBAL FREIGHT SERVICES (SINGAPORE) PTE. LTD. Full time

At GFS Global Freight Services (Singapore) Pte. Ltd., we are seeking a highly skilled Freight Forwarding Agent Liaison to join our team.

About the Role

The ideal candidate will have a minimum of 5 years of experience in freight forwarding with a proven track record of developing global network agents. They should possess strong data analytical skills and a data-driven approach, as well as proficiency in Excel, PowerPoint, Power BI, and AI tools.

Key Responsibilities:

  • Agent Relationship and Business Development:
    • Collaborate with assigned GFS agents to build relationships and develop new business opportunities through virtual or in-person meetings.
    • Support the identification, evaluation, and onboarding of new agents in key global markets.
    • Prepare and coordinate quotations for agent's business inquiries, projects, and tenders, engaging with GFS offices and procurement departments.
    • Assist the Head of Global Network Agents in matters related to agents' development, such as presentations, agent visit coordination, quarterly reviews, and statistics.
    • Monitor agents' monthly performance, support the implementation of commercial activities, and maintain pipeline updates.
  • Operations Related:
    • Act as the main point of escalation for operational issues resolution related to agent business.
    • Define or update Key Operative Guidelines (KOG) for operations concerning global network agents and communicate them throughout the GFS network.
    • Manage access rights for agent code creation and modifications in CargoWise.
  • Freight Management Projects IT-Related:
    • Collaborate with IT to manage the interface between agents' systems and the IT team, ensuring project timelines are adhered to.
    • Support the creation of standard KOG requirements and guidelines for agents' interfaces as needed.
    • Monitor and report on the progress of IT solutions related to projects to relevant stakeholders.
  • Statistics, Data Analysis, and Reporting:
    • Provide monthly statistics and analysis for agent performance reviews and management meetings using AI, Dashboard, and other related tools.


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