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Cargo Logistics Specialist

2 weeks ago

Singapore GFS GLOBAL FREIGHT SERVICES (SINGAPORE) PTE. LTD. Full time

GFS Global Freight Services (Singapore) Pte. Ltd. is seeking a highly skilled Freight Forwarding Agent Liaison to join our team.

About the Role

The successful candidate will have a strong background in freight forwarding, with a minimum of 5 years of experience in developing global network agents. They should possess excellent communication and commercial skills, as well as proficiency in Excel, PowerPoint, Power BI, and AI tools.

Key Responsibilities:

  • Agent Relationship and Business Development:
    • Develop relationships and identify business opportunities with assigned GFS agents.
    • Evaluate and onboard new agents in key global markets.
    • Prepare and coordinate quotations for agent's business inquiries, projects, and tenders, engaging with GFS offices and procurement departments.
    • Assist the Head of Global Network Agents in matters related to agents' development, such as presentations, agent visit coordination, quarterly reviews, and statistics.
    • Monitor agents' monthly performance, support the implementation of commercial activities, and maintain pipeline updates.
  • Operations Related:
    • Act as the primary point of contact for operational issues related to agent business.
    • Develop and communicate Key Operative Guidelines (KOG) for operations concerning global network agents throughout the GFS network.
    • Manage access rights for agent code creation and modifications in CargoWise.
  • Freight Management Projects IT-Related:
    • Collaborate with the IT team to manage the interface between agents' systems and ensure timely project completion.
    • Support the development of standard KOG requirements and guidelines for agents' interfaces as needed.
    • Monitor and report on the progress of IT solutions related to projects to relevant stakeholders.
  • Statistics, Data Analysis, and Reporting:
    • Provide regular statistics and analysis for agent performance reviews and management meetings using AI, Dashboard, and other related tools.