Regional Alliance Director
5 days ago
We are seeking a highly motivated and experienced professional to join our team as a Regional Alliance Director, supporting a key client in the financial services sector. Based in Singapore, you will oversee the APAC region and collaborate closely with key stakeholders to drive the success of our alliance.
Key Responsibilities
1. Account Strategy and Performance
- Develop and execute a regional account strategy aligned with the goals and objectives of both our company and the client.
- Drive overall account performance, including critical operations, procurement, health & safety, and people & culture.
- Foster a strong partnership and collaboration with the client to ensure mutual success.
2. Operational Excellence
- Ensure operational excellence by maintaining high levels of service quality and client satisfaction.
- Monitor client satisfaction through regular surveys and aim for exceptional results.
- Ensure high uptime of critical facilities by implementing robust maintenance and contingency plans.
3. Relationship Management
- Build and maintain strong relationships with key stakeholders at both our company and the client.
- Act as the primary point of contact for the client, addressing any concerns or issues.
Requirements
1. Education and Experience
- Bachelor's degree in a relevant field such as Business, Facilities Management, or a related discipline.
- Minimum of 10 years of experience in alliance management or key account management, preferably within the real estate or financial services industry.
- Proven track record of successfully managing regional or global accounts and driving performance.
2. Strategic Leadership
- Strong strategic thinking and planning abilities, with a demonstrated ability to develop and execute account strategies.
- Proven experience in driving operational excellence and achieving high client satisfaction scores.
- Ability to analyze market trends, identify opportunities, and develop innovative solutions to meet client needs.
3. Relationship Management
- Excellent relationship management skills with the ability to build and maintain strong partnerships with clients and internal stakeholders.
- Strong negotiation and influencing skills to effectively collaborate with key decision-makers.
- Ability to navigate complex organizational structures and manage multiple stakeholders.
4. Operational Excellence
- Solid understanding of critical operations, procurement, health & safety, and people & culture in the facilities management context.
- Proven experience in ensuring high uptime of critical facilities and implementing preventive maintenance strategies.
- Familiarity with relevant industry standards and best practices.
5. Communication and Leadership
- Excellent communication skills, both written and verbal, with the ability to clearly and effectively convey complex information to a variety of audiences.
- Strong interpersonal skills with the ability to build rapport and communicate with individuals from diverse cultural and professional backgrounds.
- Proven leadership skills, with a track record of leading by example and cultivating a positive and collaborative team environment.
- Proficient in conflict resolution and problem-solving with a strong ability to negotiate and influence positive outcomes.
If this sounds like a good fit, we'd love to hear from you
Please submit your up to date resume for consideration, and note that due to high volumes of applications only suitable candidates will be contacted directly.
People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
Tell employers what skills you haveNegotiation
Influencing Skills
Excellent Communication Skills
Preventive Maintenance
Relationship Management Skills
Operational Excellence
Interpersonal Skills
Conflict Resolution
Procurement
Team Management
Real Estate
Key Account Management
Financial Services
Facilities Management
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