F&B Administrator

1 week ago

Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full time
Roles & Responsibilities

Primary Role:

To provide comprehensive administrative support to both Kitchen and F&B Service teams, ensuring seamless operations through effective coordination of market lists, rostering, training, promotions, and compliance matters.

Key Responsibilities:

  • Prepare, check, and submit daily/weekly market lists for the Kitchen team in coordination with chefs.
  • Manage and update duty rosters, off days, shift schedules, and leave records for both Kitchen and F&B Service staff.
  • Support general Kitchen administration, including document filing, purchase requisitions, and stock-related reports.
  • Liaise with suppliers, Marketing, and internal departments for F&B promotions, events, and seasonal campaigns.
  • Update and maintain F&B-related communication platforms (website, internal staff notices, EDMs).
  • Enroll staff for mandatory trainings (Food Hygiene, WSQ, Shangri-La Academy, and other compliance programs).
  • Maintain training, attendance, and certification records for F&B staff to ensure audit readiness.
  • Act as the point of contact for HR-related matters within F&B, including probation confirmation forms, staff transfers, and onboarding support.
  • Assist in performance appraisal coordination and staff recognition initiatives.
  • Support the F&B leadership team in compiling reports, memos, and presentations.
  • Ensure compliance with hotel, brand, and statutory standards across all F&B operations.
  • Provide ad-hoc administrative support as assigned

Requirements:

  • Diploma or equivalent qualification in Hospitality, Business Administration, or related field.
  • Minimum 2 years of administrative experience, preferably in F&B or hotel operations.
  • Strong organizational skills with the ability to handle multiple priorities under tight deadlines.
  • Proficient in MS Office applications (Excel, Word, PowerPoint) and comfortable with digital platforms and HR/training systems.
  • Good communication skills with the ability to liaise effectively across departments and with external partners.
  • High attention to detail, accuracy, and record-keeping.
  • Resourceful, proactive, and able to work independently while supporting multiple teams.
  • Flexibility to adapt to changing operational needs and work schedules in a fast-paced environment.
  • Team player with a positive attitude and service-oriented mindset.
Tell employers what skills you have

Leadership
Microsoft Office
Microsoft Excel
Administration
MS Office
PowerPoint
Good Communication Skills
Attention to Detail
Administrative Support
Excel
Team Player
Audit
Able To Work Independently
Hospitality

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