Customer Service Representatives
Found in: Talent SG 2A C2 - 2 weeks ago
The Opportunity
- Opportunity to work for one of the leading banks
- Dynamic and fun team and culture
- Great exposure to learn about banking products and services
The Job
- Responding promptly to customer call inquiries on general and transactional enquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer requests
- Customer outreach to encourage use of digital services
- Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
- Collaborate with stakeholders to resolve customer queries and requests
- Consistently meet the KPIs without compromising quality of service delivery
- Adhere to professional standards of behavior & conduct
The Talent
- No experience required
- Prior experience in call centres or customer service is preferred
- Patient, calm and passionate in assisting customers
- Decent multi-tasking skills
- Meticulous and resourceful
- A fast learner who can apply critical thinking skills and has good problem-solving skills
- Proficient in MS Office especially in Microsoft Word, Excel
Next steps:
- Drop your resume and contact us to follow-up, or send your resume to sarah.ng@adecco.com
- Email Topic: Apply Customer Service Representatives (No experience required| Bank)
Sarah Ng Mei Wern
EA Licence Number: 91C2918
Personnel Registration Number: R1983856
Tell employers what skills you have
Customer Service Skills
CRM
Account Management
Customer Service Oriented
Overhaul
Interpersonal Skills
Multitasking Skills
Critical Thinking
WIP
Customer Service Representatives
MS Office
Banking
Excel
Customer Satisfaction
Microsoft Word
Customer Service
Service Delivery
Call Center
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