Customer Service Representatives

3 weeks ago


Singapore Adecco Personnel Pte Ltd Full time

The Opportunity

  • Opportunity to work for one of the leading banks
  • Dynamic and fun team and culture
  • Great exposure to learn about banking products and services

The Job

  • Responding promptly to customer call inquiries on general and transactional enquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer requests
  • Customer outreach to encourage use of digital services
  • Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
  • Collaborate with stakeholders to resolve customer queries and requests
  • Consistently meet the KPIs without compromising quality of service delivery
  • Adhere to professional standards of behavior & conduct

The Talent

  • No experience required
  • Prior experience in call centres or customer service is preferred
  • Patient, calm and passionate in assisting customers
  • Decent multi-tasking skills
  • Meticulous and resourceful
  • A fast learner who can apply critical thinking skills and has good problem-solving skills
  • Proficient in MS Office especially in Microsoft Word, Excel

Next steps:

  • Drop your resume and contact us to follow-up, or send your resume to [HIDDEN TEXT]
  • Email Topic: Apply Customer Service Representatives (No experience required| Bank)

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R1983856



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