Customer Service Representative, Remote

Found in: beBee S SG - 4 weeks ago


Singapore Hilti Full time

What's the role?

We are looking for a high caliber candidate with strong business acumen to unleash your high potential, starting as Customer Service Representative.

Our people come from different backgrounds with a shared dedication to high performance and consistent results. As a Customer Service Representative, you are the point of contact for our renowned brand name.

An innovative, successful and fast-growing company with many (international) career opportunities. Where you will work with customers from day one This direct responsibility contributes to your development in preparation for the next steps in your career.

What does the role involve?

The purpose of the role is to achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customer's needs to ensure the successful achievement of the company's objectives and growth.

The role involves providing information and technical advice via telephone or e-mail on products and applications. The job holder needs to actively promote sales in cooperation with other sales channels.

Scope : Anchor job in Customer Service for Inbound, Outbound, and Customer Care Handling in an MO or Region.

What you need is :

  • Diploma or Degree in any discipline
  • Experience in customer service would be an added advantage
  • High proficiency in English to communicate with our customers (written & spoken), bilingual is a plus
  • Proficient in MS Office and knowledge in SAP is vital
  • Excellent communication and interpersonal skills
  • Strong customer orientation and problem-solving and can-do attitude
  • Self-motivated, highly energetic with persuasion skill and willingness to explore self-potential in different area
  • High ambition to develop your long-term career at Hilti

Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us.

Success at Hilti is down to teamwork and ability, no matter what your background.

What do we offer?

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start.

You work in a team with a positive attitude and receive maximum support. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.

WAS BIETEN WIR?

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start.

You work in a team with a positive attitude and receive maximum support. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.

WAS SIE MITBRINGEN :

  • Diploma or Degree in any discipline
  • Experience in customer service would be an added advantage
  • High proficiency in English to communicate with our customers (written & spoken), bilingual is a plus
  • Proficient in MS Office and knowledge in SAP is vital
  • Excellent communication and interpersonal skills
  • Strong customer orientation and problem-solving and can-do attitude
  • Self-motivated, highly energetic with persuasion skill and willingness to explore self-potential in different area
  • High ambition to develop your long-term career at Hilti

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