Call Operator

As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities: 1. Operations Management: - Oversee the day-to-day operations of the airport transfer and limousine services. - Develop and implement operational policies, procedures, and standards to ensure efficient and...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

COMPANY DESCRIPTION Incorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including...

COMPANY DESCRIPTION Incorporated in 1992, Call Lade Enterprises is an established labour-contracting service provider to PSA Singapore with about 600 employees. We help to ensure the smooth flow of the millions of containers of goods that pass through one of the busiest ports in the world yearly. We are proud of where we are today and excited about where we...

COMPANY DESCRIPTION Call Lade Enterprises Pte Ltd was incorporated in September 1992. Providing labour contracting and container handling services. Along the way, our services have provided solutions to help businesses manage and fulfil their manpower needs. Today we are proud to be one of the leading services providing firms for PSA Corporation...

Roles & Responsibilities Attending to incoming calls from internal and external stakeholders Achieving department KPI’s and attending to all interactions across all platforms professionally and with a high level of service Ensuring all cases peratining to the building issues have been resolved/attended within agreed timeframe. Collaborate with medical...

Roles & ResponsibilitiesAttending to incoming calls from internal and external stakeholders Achieving department KPI's and attending to all interactions across all platforms professionally and with a high level of service Ensuring all cases peratining to the building issues have been resolved/attended within agreed timeframe. Collaborate with medical...

Roles & ResponsibilitiesWorking Days: 6 days based on rotating shift.Working Timing: Day Shift - 11am to 8pm or 12pm to 9pm.Night Shift - 8pm to 6am, 11pm to 9am, 12am to 10amJob Responsible:Attend to enquiries and requests from phone calls in a professional and prompt manner. Taking down informations correctly from the customers to ensure a smooth towing...

**Shift -** **Timing**:8.00am - 8.00pm / 8.00pm - 8.00am, 12 hr rotating shift. (3 Days per week) **Timing**:8.00am to 5.00pm / 11.00pm to 8.00am, 9 hr rotating shift (3 Days per week) Location: Ang Mo Kio Industrial Park 1 Job Responsible: - Attend to enquiries and requests from phone calls in a professional and prompt manner. - Taking down...

At MW Global Pte Ltd, you’ll have the opportunity to be at the forefront of premier home medical services as we continue to grow and evolve. We’re made up of passionate, creative and strong-minded folks that love to get things done in a fast paced environment. We value work-life balance and reward employees according to performance. We are constantly...

Oversees the daily operations of a call centre - Manage a team in call centre department - Implement quality improvement projects to promote service standard and quality improvement of the contact centre - Oversees the daily operations of a call centre - Manage a team in call centre department - Implement quality improvement projects to promote service...

**Job Description**: - To answer phone call from the patients promptly. - To answer WhatsApp message from the patients promptly. - To book appointment for the patients promptly. - To ensure that the appointment reminder is sent accurately and accordingly. - To ensure coordination with various departments when making the booking of patient appointment. - To...

Experience :Min 1 Year in /Call Center Shift:Rotational Morning and Rotational Afternoon Location:Changi,Jurong(Location cannot be chosen) As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

Roles & ResponsibilitiesWhat you'll be doingHandle incoming calls from patients, families, and healthcare providers, addressing inquiries and concerns Provide accurate information regarding appointments, services, and healthcare processes Ensure patient satisfaction by resolving issues promptly and efficiently Maintain detailed and confidential records of...

**Job Title:** Call Centre Assistant **Duration:** 6-Month Contract (Under RE) to Permanent Position **Working Hours:** Monday-Friday, 8:30am-5:30pm **Salary:** $2.5k per annum **Job Scope:**Adhere to work processes and standard operating procedures in performing daily tasks. Receive and handle inbound customer orders, queries, and complaints via phone...

Roles & ResponsibilitiesDuration: 6 months to Perm Working Hours: 5 days office hours Salary: $2.5K Job Scope: •Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks•Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and...

Roles & ResponsibilitiesOur client is a well-established MNC, market leader in the wholesale industry. They are looking for a Call Centre Manager to assist their team for the next phase of their business. They are located in the Redhill area – easily accessible.Responsibilities:Lead team discussions to align on goals, performance expectations, and key...

Description: Location singapore Changi business park or Jurong. Freshers can also apply As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in...

Roles & ResponsibilitiesDuration: 3-6 months Working Hours: 5.5 days office hours Location: Bukit Merah Salary: Up to $13/ hr Job Scope: - Answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. - Assist to answer calls and provide one-stop information and assistance...