Healthcare Group Service Call Operator

Roles & ResponsibilitiesWhat You'll be Doing Administer and drive development and implementation of technical parameters, policies and frameworks. Monitor that new and existing implementations, renewals, and movements requests are updated promptly. Provide and assist in regular analysis or ad-hoc reports to clients on the performance of each portfolio. ...

Roles & ResponsibilitiesThe Operations Executive supports the Operations Manager (OM) by handling day-to-day coordination and administrative tasks. Focusing on ensuring smooth operational flow by managing schedules, monitoring performance, and ensuring compliance with policies.Duties and Responsibilities shall include but are not limited to:Operational...

Roles & Responsibilities Attending to incoming calls from internal and external stakeholders Achieving department KPI’s and attending to all interactions across all platforms professionally and with a high level of service Ensuring all cases peratining to the building issues have been resolved/attended within agreed timeframe. Collaborate with medical...

Roles & ResponsibilitiesAttending to incoming calls from internal and external stakeholders Achieving department KPI's and attending to all interactions across all platforms professionally and with a high level of service Ensuring all cases peratining to the building issues have been resolved/attended within agreed timeframe. Collaborate with medical...

Roles & ResponsibilitiesWhat You'll be DoingAdminister and drive development and implementation of technical parameters, policies and frameworks. Monitor that new and existing implementations, renewals, and movements requests are updated promptly. Provide and assist in regular analysis or ad-hoc reports to clients on the performance of each portfolio. ...

Roles & ResponsibilitiesAbout the OpportunityThis is an exciting opportunity to be a part of a growing company, where you will be responsible for the operational and financial performances of the clinics. Reporting to Clinic Operations Manager, you will be highly involved in managing all aspects of the day-to-day clinic operations, not limited to rostering,...

Roles & ResponsibilitiesCall Centre roleJob Description:Answer/transfer inbound calls and assist patients with inquiries, complaints, and service requests Resolve customer issues in a timely and efficient manner Maintain detailed records of customer interactions in the database Ensure compliance with company standards and regulations Demonstrate a high...

Roles & ResponsibilitiesWe are seeking a proactive and dedicated Operations Assistant (Clinical) to support the daily administrative and operational functions of our clinic and HQ. This role requires a customer-focused approach to ensure seamless patient care, effective vendor coordination, and efficient clinical operations. The ideal candidate will be...

Roles & ResponsibilitiesCall Centre roleJob Description:Answer/transfer inbound calls and assist patients with inquiries, complaints, and service requests Resolve customer issues in a timely and efficient manner Maintain detailed records of customer interactions in the database Ensure compliance with company standards and regulations Demonstrate a high...

Roles & ResponsibilitiesAre you ready to be the calm voice in the storm, the lifeline for those in need, and the first responder on the other end of the line? Join our dynamic team as an AMBULANCE SERVICES CALL OPERATOR and play a vital role in saving lives, providing reassurance, and making a difference in critical situations. As an Ambulance Services Call...

Roles & ResponsibilitiesWhat you'll be doingSupervise daily healthcare operations, ensuring seamless workflows across departments Oversee patient billing, insurance claims, and payment processes to ensure accuracy, compliance, and timely collections Implement and monitor service improvements to enhance patient satisfaction and reduce wait times Identify...

Roles & ResponsibilitiesPatient Care Ambassador (Medical Centre)Role and Responsibilities:· Manage administrative tasks such as patient registration, appointment scheduling, and maintaining accurate patient records.· Operate the clinic CMS (Clinical Management System) for patient registration, data entry, retrieval of medical records, and generate reports...

Roles & ResponsibilitiesSenior / Service Team Leader, Group Contact CentreAs part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:Job Responsibilities: ...

Roles & ResponsibilitiesSenior / Service Team Leader, Group Contact CentreAs part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:Job...

Roles & ResponsibilitiesWe are looking for Full-time Clinic Assistants for our My Family Clinic branchWhat You'll be DoingPerform daily operational duties at outpatient Clinic. Registration of patients and provide frontline customer service. Process prescription accurately and dispensing of medicines. Process of billing transactions under different...

Roles & ResponsibilitiesResponsibilities : Deliver initial support for IT-related concerns. Provide Level 1 technical assistance. Provide First Call Resolution (FCR) technical support via phone and email. Receive and answer all users IT service request calls and emails . Support the installation and upkeep of desktop systems. Provide Live-Chat...

Roles & ResponsibilitiesJob Responsibilities:Assist therapist in setting up therapeutic equipment. Observe patients during treatment, compiles data and report patient's progress. Help patient in their exercise and therapy. Cleaning of therapy workplace and therapeutic equipment. Handle enquiries, answer phone calls, record and coordination between the...

Roles & ResponsibilitiesClearSK Healthcare Pte Ltd manages the award-winning ClearSK chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and...

Roles & ResponsibilitiesJoin Our Team and Shape the Future of the Medical-Aesthetics Industry!ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to...

Roles & ResponsibilitiesJoin Our Team and Shape the Future of the Medical-Aesthetics IndustryClearSK Healthcare Pte Ltd manages the award-winning ClearSK chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to...