Call Operator

COMPANY DESCRIPTION Incorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including...

Handle call queries and operational matters. - Monitor CCTVs in Command Centre and respond to all matters in accordance to procedures and timeline. - Work closely with Vendors, Clients and Manager related to any issues and incidents. - Accurately and ensure timely reporting to manager daily. - Submission of weekly reports and must be a team...

As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities: 1. Operations Management: - Oversee the day-to-day operations of the airport transfer and limousine services. - Develop and implement operational policies, procedures, and standards to ensure efficient and...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $1,300 - $1,800 Per Month **Date Posted** 2 hours ago Additional Details **Job ID** 103734 **Job Views** 1 **Job Description**: Roles & Responsibilities **Responsibilities**: - Answering Incoming Carpark’s Intercom & General Phone Calls to Customer’s...

**RESPONSIBILITIES** - Receive and manage incoming emergency calls with professionalism and composure. - Gather critical information from callers and assess the severity of the situation. - Provide calm and clear instructions to callers - Perform telephone triaging to ensure accurate dispatch and swift response. - Maintain accurate and detailed records of...

**Job Summary:**We are seeking a skilled Call Centre Manager to oversee the daily operations of our call centre. This individual will ensure excellent customer service and efficient processes while leading a team of call centre representatives.

Job SummaryPatient Service Associate Executives are responsible for providing high-quality service to patients and members of the public via phone calls. This role involves answering appointment calls, managing call centre operations, and assisting with general enquiries.Main Responsibilities:• Answer and manage appointment calls from patients and the...

The Call Centre Manager plays a pivotal role in ensuring excellent customer service and efficient processes within the call centre.Key Responsibilities:Manage daily operations to guarantee smooth workflow and adherence to service standardsDevelop and implement call centre policies and proceduresManage call centre representatives' work schedule, manpower...

**Job Description & Requirements**: - Answering Incoming EV Chargers & General Phone Calls to Customer’s Inquiry - Conduct outbound call (existing leads and cold calling) to promote products and services to potential customers. - Manage inbound and outbound calls in a timely manner, handle manage enquires and reservations from various online channels. -...