Associate Executive, Office of Patient Experience

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service. Job Responsibilities: To provide clerical and operational support in Telehealth Team Reception services including patient registration,...

Roles & ResponsibilitiesYou will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.Requirements: Recognised Degree with at least 2 years of...

The jobholder will assist the healthcare team in providingbasic caregiving activities and engagement to patients to ensurecomfort and patient safety under the supervision of trained nurses.He/she aims to establish positive rapport with patients to improvethe patients' hospital experiences and to deliver pyscho-socialcare for patients.JobRequirements: Minimum...

As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/patients with the key aim of providing excellent patient care.MAJOR DUTIES AND RESPONSIBILITIES Assists to oversee the smooth and efficient running of the clinic counter...

Key ResponsibilitiesWe are seeking a skilled Patient Service Associate to join our team at the Institute of Mental Health. As a key member of our staff, you will be responsible for providing excellent patient care and support in the Emergency department.Key Responsibilities:To provide clerical and support functions in the Emergency department, including...

Office hours (5.5 days work week)Competitive remuneration + 13th month bonus + Bonuses Island-wide vacancy available As a Patient Service Associate, you will be responsible for the following duties: Support the daily operations of a specialist outpatient clinic Assist walk-in patients and handle phone inquiries Schedule appointments for patients Manage...

 Job Role OverviewWe are seeking a motivated and caring Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our healthcare team, you will provide exceptional service to our patients and visitors, ensuring a positive experience throughout their journey with us.Main ResponsibilitiesOur ideal candidate will be...

Roles & ResponsibilitiesYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years...

Roles & ResponsibilitiesYou will support the Experience Intelligence, Innovation and Research team in managing KKH's Patient Experience Survey. Your responsibilities will include sorting and facilitating the scanning of survey forms, ensuring timely scanning, and entering data from Patient Experience Forms within set deadlines. Additionally, you will...

Reporting to the Senior Manager, you will be part of the Patient Relations and Feedback team working closely with clinicians and administrators. You will be responsible for managing both clinical and non-clinical feedback which includes conducting investigations, facilitating family conferences and hospital reviews, drafting reply to letters and liaising...

About the RoleWe are seeking a skilled and dedicated Patient Service Associate to join our team at the National University Hospital (NUH) in Singapore. This is an excellent opportunity for individuals who are passionate about delivering exceptional patient care and creating a warm and welcoming atmosphere for our patients and visitors.Job...

Job SummaryWe are seeking a highly skilled and compassionate Patient Service Associate to join our team at the National University Health System Pte. Ltd.Key ResponsibilitiesFinancial CounsellingProvide accurate financial estimates to patients and their families.Assist patients in understanding and sourcing for financing options.Refer eligible cases to...

Company OverviewAt PeopleSolve, we strive to deliver high-quality healthcare experiences for our patients. As a Patient Service Officer, you will be part of a team dedicated to making this vision a reality.Job DescriptionWe are seeking a skilled and compassionate individual to join our team as a Patient Service Officer. In this role, you will be responsible...

Roles & ResponsibilitiesAt Sengkang General Hospital PTE LTD, we are seeking a highly skilled and dedicated individual to join our team as a Senior Patient Service Associate. This role involves providing exceptional patient care and support services to ensure a positive hospital experience for our patients and their families.Key Responsibilities:· Handle...

National Neuroscience Institute of Singapore PTE LTD seeks a skilled professional to fill the role of Director of Patient Experience Operations.Key Responsibilities:Develop and implement initiatives to enhance patient experience and satisfaction.Lead a team in the design and delivery of service recovery and feedback management processes.Collaborate with...

You will support the Director, Group Office of Patient Experience (OPE) to lead the team to establish a patient-centred experience where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the patient experience philosophy, policies and practices across the cluster to achieve harmonisation and alignment for a...

About the RoleWe are seeking a skilled Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our support staff, you will provide exceptional service to our patients and visitors.Job ResponsibilitiesProvide efficient patient registration and appointment scheduling servicesEnsure consultation rooms are prepared and...

Patient Service Associate RoleAs a key member of our team at NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD., you will play a vital role in facilitating patients' journeys through our polyclinic. Your responsibilities will include assisting with patients' registration, appointment scheduling, and rescheduling, as well as providing patient care services...

About the RoleWe are seeking an experienced Patient Experience Executive to join our team at Yishun Health, a network of medical institutions and health facilities in the north of Singapore.Job DescriptionThe ideal candidate will have a strong background in service operations, with experience in managing resources and providing patient engagement services....

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic? As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolving their challenges, and promoting and educating health services/programmes. You will also...