Assistant Manager/ Associate, Technical Support and Sales
3 weeks ago
Integra Metering Asia Pte Ltd is a subsidiary company of Integra Metering AG, Therwil Switzerland. The company is established to supply the water flow meters and Thermal energy meters for Residential & Commercial building management and water consumption monitoring applications in the process industries.
Due to company expansion, the following position are opened for application:
Assistant Manager/ Associate, Technical Support and Sales (Singapore Based)
Job Description
- Providing technical services for our company products and resolving technical queries from customers.
- Supporting the installation and commissioning of products (Energy, Flow Meters and Related Devices and Software).
- Managing local teams/contractors/technicians for product installations/upgrades.
- Handling customer queries/issues via in-person visits, phone, or chat applications.
- Actively assisting pursuing sales leads, creating sales opportunities, and closing sales deals.
- Liaising with the Product Manager and Technical team to provide information on new applications and products to customers, as required.
- Network development and expansion within the Southeast Asia region.
- Providing end-to-end support for all sales management activities from pre-sales to bidding management, during-sales, and post-sales structured supports
- Continuously monitoring on ground competitor activities, market shares, products, and applications.
- Manage and maintain delivery orders while performing regular monthly and annual inventory checks.
Requirements
- Commissioning, technical troubleshooting and Sales support for flow / BTU/ any other type of meters and/or Strong relationships in HVAC market.
- Prior Quote and tender filing experience/willing to learn.
- Strong IT skills, capable of providing product and software demos/explanations to customers.
- Proficiency in MS Office and CRM systems.
- Excellent interpersonal, customer service, and communication skills.
- Strong analytical skills to identify trends and sales patterns.
- Planning, organization, and problem-solving skills.
- Advanced time management skills.
- University degree in technical fields such as Electrical, Mechanical, Instrumentation, Hardware, or related field.
- Sales Management education is a plus.
- Interest in the HVAC, District cooling, Energy Metering sector with a willingness to keep up to date with industry trends, regulations, and legislation.
- 3 years of working experience as a Technical Support Manager, Sales Manager, or relevant position in Metering or related business
- Ability to diagnose hardware/software and troubleshoot technical support issues. Good oral and written
- communication skills.
- Ability to prioritize and manage tasks.
- Excellent time management and problem-solving skills.
Contact Undersigned for Application Submissions:
Kartavya Atri
Manager-South East Asia
INTEGRA Metering, Singapore ( HQ: Switzerland )
61 Ubi Avenue 1 #05-11 UB Point Singapore 408941
Kartavya.Atri@integra-metering.com
Tell employers what skills you haveTroubleshooting
Water
Analytical Skills
Sales Management
HVAC
Electrical
Technical Services
Wireless
Networking
Instrumentation
Electronics
Commissioning
Ability to Prioritize
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