Assistant Manager/ Associate, Technical Support and Sales

3 weeks ago


Singapore INTEGRA METERING ASIA PTE. LTD. Full time
Roles & Responsibilities

Integra Metering Asia Pte Ltd is a subsidiary company of Integra Metering AG, Therwil Switzerland. The company is established to supply the water flow meters and Thermal energy meters for Residential & Commercial building management and water consumption monitoring applications in the process industries.

Due to company expansion, the following position are opened for application:

Assistant Manager/ Associate, Technical Support and Sales (Singapore Based)

Job Description

  • Providing technical services for our company products and resolving technical queries from customers.
  • Supporting the installation and commissioning of products (Energy, Flow Meters and Related Devices and Software).
  • Managing local teams/contractors/technicians for product installations/upgrades.
  • Handling customer queries/issues via in-person visits, phone, or chat applications.
  • Actively assisting pursuing sales leads, creating sales opportunities, and closing sales deals.
  • Liaising with the Product Manager and Technical team to provide information on new applications and products to customers, as required.
  • Network development and expansion within the Southeast Asia region.
  • Providing end-to-end support for all sales management activities from pre-sales to bidding management, during-sales, and post-sales structured supports
  • Continuously monitoring on ground competitor activities, market shares, products, and applications.
  • Manage and maintain delivery orders while performing regular monthly and annual inventory checks.

Requirements

  • Commissioning, technical troubleshooting and Sales support for flow / BTU/ any other type of meters and/or Strong relationships in HVAC market.
  • Prior Quote and tender filing experience/willing to learn.
  • Strong IT skills, capable of providing product and software demos/explanations to customers.
  • Proficiency in MS Office and CRM systems.
  • Excellent interpersonal, customer service, and communication skills.
  • Strong analytical skills to identify trends and sales patterns.
  • Planning, organization, and problem-solving skills.
  • Advanced time management skills.
  • University degree in technical fields such as Electrical, Mechanical, Instrumentation, Hardware, or related field.
  • Sales Management education is a plus.
  • Interest in the HVAC, District cooling, Energy Metering sector with a willingness to keep up to date with industry trends, regulations, and legislation.
  • 3 years of working experience as a Technical Support Manager, Sales Manager, or relevant position in Metering or related business
  • Ability to diagnose hardware/software and troubleshoot technical support issues. Good oral and written
  • communication skills.
  • Ability to prioritize and manage tasks.
  • Excellent time management and problem-solving skills.

Contact Undersigned for Application Submissions:

Kartavya Atri
Manager-South East Asia
INTEGRA Metering, Singapore ( HQ: Switzerland )

61 Ubi Avenue 1 #05-11 UB Point Singapore 408941

Kartavya.Atri@integra-metering.com

Tell employers what skills you have

Troubleshooting
Water
Analytical Skills
Sales Management
HVAC
Electrical
Technical Services
Wireless
Networking
Instrumentation
Electronics
Commissioning
Ability to Prioritize
Technical Support

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