Technical Support Manager

We are looking for a Technical Support Staff to join our IT support team.In this role, you will be responsible for providing technical support to ensure seamless operations in specific functional areas.Your duties will include managing enquiries, maintaining records and inventory items, reviewing work processes, and improving documentation keeping.A highly...

About the RoleThis is an IT support group looking for a skilled Product Support Specialist to join our team.Key Responsibilities:Diagnose and troubleshoot usage and technical issues with our cloud-based SaaS platform.Investigate, triage, and resolve tickets that flow into the help desk queue.Solve high-priority and/or complex issues directly or engage the...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & ManagementLead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & Management Lead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & ManagementLead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesJob Description:A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.Primary Functions:Team Leadership and ManagementSupervise and mentor the technical support team to maintain productivity and morale. Conduct regular training sessions to ensure...

Job DescriptionWe are an IT support group looking for a skilled Cloud Technical Support Expert to join our team. As a key member, you will be responsible for providing technical support for BytePlus cloud products to global customers. Your primary goal will be to deliver efficient and professional service experiences through various channels such as...

Responsibilities: Provide technical support for BytePlus cloud products to global customers. Acknowledge and resolve issues through ticketing systems, emails, IM channels, delivering efficient and professional service experiences. Perform rapid analysis and timely resolution of complex technical problems. Collaborate with technical experts or R&D teams to...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an...

About this role:You will work with us at a top FinTech company. We sell our Aladdin platform to over 200 global corporations, managing a significant portion of the world's money under management.Our team is global but close-knit, sharing a common goal of providing exceptional support to business partners and customers.We value diversity, offering Flexible...

Roles & ResponsibilitiesJob Title : TECHNICAL SUPPORTOccupation : Technical Support OperatorSalary Range : S$3,500 ~ S$3,800 / mthBonus : 2+Target Start date: ImmediateJob Description & RequirementsTechnical Marketing / FAE• Support Failure Analysis for Quality Issues(Report issues found, provide relevant information and follow solutions to their...

**Job Overview:**This position offers a unique opportunity to work with a multidisciplinary team on various projects involving system performance testing, evaluation, and customer qualification. If you have a strong background in engineering and excellent technical skills, this could be an ideal role for you.**Key Job Responsibilities:**Provide technical...

Roles & ResponsibilitiesJob Title : TECHNICAL SUPPORTOccupation : Technical Support OperatorSalary Range : S$3,500 ~ S$3,800 / mthBonus : 2+Target Start date: ImmediateJob Description & RequirementsTechnical Marketing / FAE• Support Failure Analysis for Quality Issues(Report issues found, provide relevant information and follow solutions to their...

Roles & ResponsibilitiesApplication Engineer / Technical Consultant 5 Days, 9.30am-5.30pm Jurong East 609927,2 bus stop from Jurong East MRT Basic Salary: $3,000 - $5,000 + Performance BonusCompany Background:Japanese company specialize in Engineering solutions like providing control valves solutions to oil & gas, petrochemical and other...

Roles & ResponsibilitiesProvide technical support to end-users by diagnosing and resolving issues related to computer hardware, software, networking, and peripheral devices. Respond to IT support requests via phone, email, chat, and in person, ensuring timely resolution of issues. Install, configure, and maintain operating systems, software applications,...

Roles & ResponsibilitiesYou will be leading a technical support team of 5 members for a financial institution to provide system and application support for output management systemsResponsibilitiesLeading a team to provide level 2 support for both infrastructure and application Ensuring smooth running of infra and application Managing Incidents and issues...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, troubleshooting and resolving advanced hardware, software, and network problems. Assign, prioritize, and delegate service requests and technical issues, ensuring they are addressed in a timely manner within defined Service Level Agreements (SLAs). Provide direct technical...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, troubleshooting and resolving advanced hardware, software, and network problems. Assign, prioritize, and delegate service requests and technical issues, ensuring they are addressed in a timely manner within defined Service Level Agreements (SLAs). Provide direct technical...

What you will do Under minimal supervision provides technical support for BE products to Field Sales and Service channels, along with internal PTS Engineers/Organizations on a global basis via phone, video conference, email or site visits in a consistent manner across all product offerings. Assists with department operations. How you will do it Provide...

Roles & ResponsibilitiesWe are looking for a highly skilled Technical System Support Manager to be a subject matter expert to drive the implementation, support, and optimization of a significant and impactful projectJoin a dynamic team dedicated to supporting critical systems. Play a key role in streamlining operations and improving efficiency. Competitive...