technical support

We are looking for a Technical Support Staff to join our IT support team.In this role, you will be responsible for providing technical support to ensure seamless operations in specific functional areas.Your duties will include managing enquiries, maintaining records and inventory items, reviewing work processes, and improving documentation keeping.A highly...

About the RoleThis is an IT support group looking for a skilled Product Support Specialist to join our team.Key Responsibilities:Diagnose and troubleshoot usage and technical issues with our cloud-based SaaS platform.Investigate, triage, and resolve tickets that flow into the help desk queue.Solve high-priority and/or complex issues directly or engage the...

Job DescriptionWe are an IT support group looking for a skilled Cloud Technical Support Expert to join our team. As a key member, you will be responsible for providing technical support for BytePlus cloud products to global customers. Your primary goal will be to deliver efficient and professional service experiences through various channels such as...

Responsibilities: Provide technical support for BytePlus cloud products to global customers. Acknowledge and resolve issues through ticketing systems, emails, IM channels, delivering efficient and professional service experiences. Perform rapid analysis and timely resolution of complex technical problems. Collaborate with technical experts or R&D teams to...

About this role:You will work with us at a top FinTech company. We sell our Aladdin platform to over 200 global corporations, managing a significant portion of the world's money under management.Our team is global but close-knit, sharing a common goal of providing exceptional support to business partners and customers.We value diversity, offering Flexible...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, troubleshooting and resolving advanced hardware, software, and network problems. Assign, prioritize, and delegate service requests and technical issues, ensuring they are addressed in a timely manner within defined Service Level Agreements (SLAs). Provide direct technical...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, troubleshooting and resolving advanced hardware, software, and network problems. Assign, prioritize, and delegate service requests and technical issues, ensuring they are addressed in a timely manner within defined Service Level Agreements (SLAs). Provide direct technical...

Roles & ResponsibilitiesJob Title : TECHNICAL SUPPORTOccupation : Technical Support OperatorSalary Range : S$3,500 ~ S$3,800 / mthBonus : 2+Target Start date: ImmediateJob Description & RequirementsTechnical Marketing / FAE• Support Failure Analysis for Quality Issues(Report issues found, provide relevant information and follow solutions to their...

Roles & ResponsibilitiesApplication Engineer / Technical Consultant 5 Days, 9.30am-5.30pm Jurong East 609927,2 bus stop from Jurong East MRT Basic Salary: $3,000 - $5,000 + Performance BonusCompany Background:Japanese company specialize in Engineering solutions like providing control valves solutions to oil & gas, petrochemical and other...

Roles & ResponsibilitiesProvide technical support to end-users by diagnosing and resolving issues related to computer hardware, software, networking, and peripheral devices. Respond to IT support requests via phone, email, chat, and in person, ensuring timely resolution of issues. Install, configure, and maintain operating systems, software applications,...

Roles & ResponsibilitiesOur Employee Value PropositionAdvancing our People.Advancing our World.At CrimsonLogic, we put your Career and Well-being first.We are committed to advancing your career through a full spectrum of professional Development programs with the support of a strong Total Rewards philosophy that focus on your well-being.We believe that by...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an...

Roles & ResponsibilitiesLead a team of technical sales support personnel in the execution of onsite sales trials, demonstrations, and commissioning. Providing technical services and troubleshooting support to all enquiries/faults encountered by the customers Collaborating with various teams in troubleshooting and resolving issues for product on-site as...

Roles & ResponsibilitiesWe have partnered with a multinational company to search for a Technical Support Manager dealing with a range of marine electronics. If you have experience dealing with electronics in technical capacity, please apply for the position.Responsibilities• To provide active support and assistance to sales and aftersales teams,• To...

Fellow technology enthusiast, we're on the hunt for a seasoned Technical Support Expert to join our team at Flintex Consulting Pte Ltd. If you're passionate about troubleshooting complex technical issues and have a knack for explaining intricate concepts in simple terms, we want to hear from you!What You'll DoThe Technical Support Expert will provide...

Partner Operations TeamThe Partner Operations team is responsible for delivering exceptional experiences for YouTube's valued partners and creators. In this role, you will work closely with cross-functional teams to optimize YouTube products and services, developing partner-centric business plans and growth strategies.Key Responsibilities- Deliver...

Roles & ResponsibilitiesResponsibilities:Provide technical support via phone, email, chat, and ticketing systems to resolve customer inquiries and technical issues. Diagnose and troubleshoot network, system, software, and security-related issues, ensuring effective resolution. Create and maintain technical documentation, troubleshooting guides, and FAQs to...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & ManagementLead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & Management Lead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & ManagementLead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...