TECHNICAL SUPPORT

Job DescriptionWe are an IT support group looking for a skilled Cloud Technical Support Expert to join our team. As a key member, you will be responsible for providing technical support for BytePlus cloud products to global customers. Your primary goal will be to deliver efficient and professional service experiences through various channels such as...

Responsibilities: Provide technical support for BytePlus cloud products to global customers. Acknowledge and resolve issues through ticketing systems, emails, IM channels, delivering efficient and professional service experiences. Perform rapid analysis and timely resolution of complex technical problems. Collaborate with technical experts or R&D teams to...

Roles & ResponsibilitiesResponsibilities:Monitors and communicate and fleet reporting system where required the assigned vessels daily vessel performance in safety, technical and operations. Monitor in coordination with the Master and Chief Engineer Officers that the vessel conforms to port state and flag state requirements. Monitor and maintain the...

Roles & ResponsibilitiesJob Title : TECHNICAL SUPPORTOccupation : Technical Support OperatorSalary Range : S$3,500 ~ S$3,800 / mthBonus : 2+Target Start date: ImmediateJob Description & RequirementsTechnical Marketing / FAE• Support Failure Analysis for Quality Issues(Report issues found, provide relevant information and follow solutions to their...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, troubleshooting and resolving advanced hardware, software, and network problems. Assign, prioritize, and delegate service requests and technical issues, ensuring they are addressed in a timely manner within defined Service Level Agreements (SLAs). Provide direct technical...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, troubleshooting and resolving advanced hardware, software, and network problems. Assign, prioritize, and delegate service requests and technical issues, ensuring they are addressed in a timely manner within defined Service Level Agreements (SLAs). Provide direct technical...

Roles & ResponsibilitiesApplication Engineer / Technical Consultant 5 Days, 9.30am-5.30pm Jurong East 609927,2 bus stop from Jurong East MRT Basic Salary: $3,000 - $5,000 + Performance BonusCompany Background:Japanese company specialize in Engineering solutions like providing control valves solutions to oil & gas, petrochemical and other...

Roles & ResponsibilitiesProvide technical support to end-users by diagnosing and resolving issues related to computer hardware, software, networking, and peripheral devices. Respond to IT support requests via phone, email, chat, and in person, ensuring timely resolution of issues. Install, configure, and maintain operating systems, software applications,...

Roles & ResponsibilitiesOur Employee Value PropositionAdvancing our People.Advancing our World.At CrimsonLogic, we put your Career and Well-being first.We are committed to advancing your career through a full spectrum of professional Development programs with the support of a strong Total Rewards philosophy that focus on your well-being.We believe that by...

Roles & ResponsibilitiesLead a team of technical sales support personnel in the execution of onsite sales trials, demonstrations, and commissioning. Providing technical services and troubleshooting support to all enquiries/faults encountered by the customers Collaborating with various teams in troubleshooting and resolving issues for product on-site as...

Roles & ResponsibilitiesWe have partnered with a multinational company to search for a Technical Support Manager dealing with a range of marine electronics. If you have experience dealing with electronics in technical capacity, please apply for the position.Responsibilities• To provide active support and assistance to sales and aftersales teams,• To...

Roles & ResponsibilitiesResponsibilities:Provide technical support via phone, email, chat, and ticketing systems to resolve customer inquiries and technical issues. Diagnose and troubleshoot network, system, software, and security-related issues, ensuring effective resolution. Create and maintain technical documentation, troubleshooting guides, and FAQs to...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & ManagementLead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & Management Lead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & ManagementLead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesJob Description:A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.Primary Functions:Team Leadership and ManagementSupervise and mentor the technical support team to maintain productivity and morale. Conduct regular training sessions to ensure...

Roles & ResponsibilitiesResponsibilities:Team Leadership and Development: Supervise, train, and mentor the technical support team, fostering a positive and high-performance culture. Customer Issue Management: Oversee and resolve customer issues, act as the escalation point for complex problems, and develop strategies to enhance customer satisfaction. ...

Roles & Responsibilitiesabout the companyour client is a large electronics manufacturer and we are supporting them to seek for an experienced Customer Support to provide post-sales service, and troubleshoot issues for customers back-end.about the job Handle calls and inquiries from customers and respond to any concerns/complaints. Process all orders in the...

Roles & ResponsibilitiesA. Identification Purpose: To provide on-site and remote technical support to the sales team, including product demonstrations, installations, training, and repairs, across the designated region.B. Main Missions Technical Sales Support:Assist sales representatives in identifying and closing sales opportunities.Conduct product...

Roles & ResponsibilitiesA. IdentificationPurpose: To provide on-site and remote technical support to the sales team, including product demonstrations, installations, training, and repairs, across the designated region.B. Main MissionsTechnical Sales Support:Assist sales representatives in identifying and closing sales opportunities.Conduct product...