Customer Support
3 weeks ago
about the company
our client is a large electronics manufacturer and we are supporting them to seek for an experienced Customer Support to provide post-sales service, and troubleshoot issues for customers back-end.
about the job
- Handle calls and inquiries from customers and respond to any concerns/complaints.
- Process all orders in the system and follow up on logistics arrangements.
- Assist customers with any basic technical support (hardware/software), warranty claims, return processes and product replacements.
skills and experience required
- min. 1 year of experience in help-desk/customer service
- technical background is required
- strong IT skills
To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )
Tell employers what skills you have
Customer Service Skills
Troubleshooting
Microsoft Excel
Quality Control
Technical Assistance
Customer Experience
Hardware
Customer Support
Problem Solving
Customer Satisfaction
Customer Service
Electronics
Technical Support
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