IT Support Specialist

3 days ago


Singapore This is an IT support group Full time
About Our Company

This is an IT support group dedicated to providing top-notch customer service. We are committed to delivering exceptional results and building long-lasting relationships with our clients.

Job Summary:

We are seeking a highly motivated and experienced Customer Care Representative to join our team. As a key member of our support group, you will be responsible for delivering excellent customer service, resolving complaints, and providing information about our products or services.

Responsibilities:
  • Respond to customer inquiries via phone, email, live chat, or social media promptly and professionally.
  • Address and resolve customer complaints with empathy and efficiency.
  • Provide detailed information about products, services, policies, and procedures.
Requirements:
  • High school diploma or equivalent (Bachelor's degree preferred).
  • 1-3 years of experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Ability to handle high-pressure situations and multitask effectively.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


  • Singapore This is an IT support group Full time

    About the RoleWe are seeking a highly skilled IT Cloud Support Specialist to join our team. As a key member, you will be responsible for providing technical support for BytePlus cloud products to global customers. Your primary goal will be to deliver efficient and professional service experiences through various channels such as ticketing systems, emails,...


  • Singapore This is an IT support group Full time

    Company Overview\This is an IT support group that empowers every person and organization on the planet to achieve more.\Job Description\\Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.\Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices.\Leverage process...


  • Singapore This is an IT support group Full time

    What you will do Under minimal supervision provides technical support for BE products to Field Sales and Service channels, along with internal PTS Engineers/Organizations on a global basis via phone, video conference, email or site visits in a consistent manner across all product offerings. Assists with department operations. How you will do it Provide...


  • Singapore This is an IT support group Full time

    **Job Description**This is an IT support group seeking a skilled Technical Sales Consultant to join our team. The ideal candidate will have a full understanding of specialized areas and be able to resolve a wide range of issues in creative ways.The Position Summary includes:Identify sales opportunities and maximize orders through technical sales activities...


  • Singapore This is an IT support group Full time

    Overview : Our client, a fund management company, is looking for a Compliance Specialist with a minimum of three years of experience in Anti-Money Laundering (AML), Know Your Customer (KYC), and compliance policies/procedures. The role will be split 50/50 between handling AML/KYC responsibilities and ensuring adherence to compliance policies and procedures....


  • Singapore This is an IT support group Full time

    Job OverviewIn our IT support group, we're seeking a highly skilled Inventory Optimization Specialist to join our team. As an Inventory Optimization Specialist, you will play a critical role in ensuring the efficient management of our inventory. This includes performing daily tasks such as managing cycle count, inbound stock, and controlling FIFO for...


  • Singapore This is an IT support group Full time

    This is an exciting opportunity to join Dover Park Hospice as a support specialist for strategic fundraising initiatives. In this role, you will provide critical support to our fundraising team, working closely with them to identify opportunities and develop strategies to meet our goals.Key Accountabilities:Provide support to the fundraising team, helping to...


  • Singapore This is an IT support group Full time

    At Mavis Tuition Centre, we strive to create a supportive learning environment that fosters growth and development. Our team of dedicated educators delivers customized teaching methods to meet the unique needs of each student.Job Highlights5-day work weekLeave benefitsMedical benefits and insuranceVariable bonusesPerformance incentivesWhy Choose...


  • Singapore This is an IT support group Full time

    Responsibilities Support the CEO's Office in project management, management reporting and secretariat roles Work closely with various divisions on projects and results tracking Prepare proposals, presentation slides and financial calculations as required


  • Singapore This is an IT support group Full time

    We are looking for a highly skilled professional to join our team as a Maintenance Management Specialist.As a key member of our team, you will be responsible for overseeing contract processes to ensure compliance and developing governance and compliance indicators.Key responsibilities include:Plannning and monitoring maintenance budget allocationDeveloping...


  • Singapore This is an IT support group Full time

    Job DetailsWe are seeking a highly motivated and organized individual to join our team as an Operations Assistant. The successful candidate will have a strong background in business administration or operations management, and excellent communication and interpersonal skills.This is a great opportunity to develop your skills and knowledge in a dynamic and...


  • Singapore This is an IT support group Full time

    Welcome to CapitaLandWe are a dynamic and inclusive organization that values diversity and promotes equal opportunities for all qualified individuals. Our company culture is built on fair employment practices and a commitment to excellence in all aspects of our business.Job OpportunityWe are currently seeking a Front Desk Associate to join our team. The...


  • Singapore This is an IT support group Full time

    This is an IT support group, and we are hiring for an Operations Excellence Specialist, E-commerce position. As a key member of our Regional Marketplace Operations team, you will be responsible for optimising seller operations by identifying process inefficiencies, implementing automation, and introducing best practices.Job Description:Process Optimisation...


  • Singapore This is an IT support group Full time

    High-Net-Worth Client Relations SpecialistWe are seeking a highly skilled High-Net-Worth Client Relations Specialist to join our team in the Taiwan Market. As a key member of our team, you will support and manage all aspects of client relationships, operating in both banker and investor capacity.Your Key Responsibilities- Develop and maintain long-term...


  • Singapore This is an IT support group Full time

    Job Description:We are seeking a highly skilled Financial Reporting Specialist to join our IT support group. As an Accounting Professional, you will be responsible for reviewing financial processes and ensuring adherence to tax regulations.Key Responsibilities:1. Prepare accurate financial statements, reports, and supporting documents.2. Ensure compliance...


  • Singapore This is an IT support group Full time

    About the RoleWe are seeking a highly skilled and passionate individual to join our Public Relations team as a specialist. The successful candidate will be responsible for developing and executing communications strategies to promote our mission and brand.Key Responsibilities:Manage social media platforms to increase awareness and engagement.Curate content...


  • Singapore This is an IT support group Full time

    Job Summary:The QAQC Systems Specialist will be responsible for developing, implementing, and maintaining our Quality Management System (QMS) in accordance with FSSC 22000 standards.Key Responsibilities:Develop and implement QMS policies and procedures.Conduct regular internal audits to ensure compliance with QMS and food safety regulations.Lead and...


  • Singapore This is an IT support group Full time

    Role Overview As a Operations Specialist, you will be responsible for leading key initiatives, supporting projects, or contributing to the delivery team. This role is an exciting opportunity for someone with a strong background in operations who thrives in a dynamic and fast-paced environment. You will report to the Project Manager Key Responsibilities...


  • Singapore This is an IT support group Full time

    Job SummaryWe are seeking a highly motivated and organized Building Operations Specialist to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our building, including administration, maintenance, and repair tasks.


  • Singapore This is an IT support group Full time

    At our IT support group, we are seeking a highly motivated Pharmaceutical Automation Specialist to join our multidisciplinary team. As a key member of the team, you will be responsible for delivering large projects in the Life Sciences sector.Key Responsibilities:Design and implement automation solutions using SCADA, DCS, PLC, Instrumentation, DeltaV,...