Technical Sales Manager and Operations Manager

4 days ago


Singapore LESJOFORS SPRINGS AND PRESSINGS (S) PTE. LTD. Full time
Roles & Responsibilities

2 Positions as below:

1) Technical Sales Manager

Responsibilities:

· Lead a sales team focused on selling complex technical springs and maintain or exceed monthly sales

· Identify new market segments and potential customers

· Achieve key metrics (customer visits, prospect visits)

· Provide technical support to customers at all levels

· Maintain good rapport between customers and internal team at all times

· Ensure customer's requirements are fully defined and understood by internal team

· Ensure customer's satisfaction/company's image/reputation is upheld at all times

· Participate actively in management matters and decisions and assist management in all sales related matters

· Assist in the formulation of corporate strategies. Improving and analyzing the tools/directions/strategies set are effective

· Project monitoring to ensure timely delivery of goods

· Follow-up in a timely manner to voicemail and email requests from management, peers and other internal and external customers

Requirements:

· Bachelor's degree in Engineering

· Minimum 5 years of field sales experience with a focus on technical sales

· Experience in the medical device or related industry will be an asset.

· Strong technical knowledge

· Knowledge of sales process and methods

· Excellent customer relations skills

· Ability to make decisions

· Leadership and management skills

· Excellent communication and presentation skills

· Ability to work under pressure

· Proficient in MS Office

· Willingly to travel

2) Operations Manager

Responsibilities:

· In-charge of Production/Engineering/Quality/Materials (Raw Material and Finished Goods) Departments

· Oversee and lead the teams in daily activities to drive sustainable, continuous improvements in quality, productivity, safety and ensure on-time delivery

· Provide leadership, guidance and direction to the department supervisors across functional area

· Develop and implement operational strategies, set performance metrics and monitor progress to optimize efficiency across departments

· Collaborate with management to develop and implement strategic plans and identify opportunities for process optimization and cost reduction while maintaining quality and service standards

· Lead negotiations with key suppliers and vendors

· Ensure the business goals, customer requirements and maintenance plans are achieved

· Work closely with sales department to develop new sales opportunities

· Facilitate communications with internal and external customers to ensure services and products are fulfilled

· Identify areas for technology and machinery improvements

· Identify and resolve operational challenges, troubleshoot issues with implementing corrective actions

· Able to manage multiple priorities, plan effectively and meet all deadlines

· Enforce safety/ethics/labor protocols to create a safe and healthy working environment and ensure compliance with head office and local rules and regulations

· Any other duties as assigned and comply to ISO standards

· Any other ad-hoc tasks assignment by the management

Requirements:

· Bachelor's degree in Engineering / Manufacturing Management or related fields

· Minimum 5 years' experience in Operation Management or in Manufacturing Industry

· Strong technical knowledge

· Ability to make decisions

· Leadership and management skills

· Excellent communication and presentation skills

· Strong negotiation skills

· Dynamic and multi-tasking capabilities

· Ability to work under pressure

· Proficient in MS Office

· Willingly to travel

Tell employers what skills you have

Negotiation
Coaching
Mentoring
Management Skills
Leadership
Troubleshooting
Technical Operations
ISO
Selling
Sales Process
Strategy
Team Management
Presentation Skills
Process Optimization
Team Player
Technical Sales
Delivery Management
Customer Relations
Document Review
Technical Support

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