IT Support Associate

2 days ago


Singapore CAREER STORY PTE. LTD. Full time
Roles & Responsibilities

IT Support Associate (Banking) - Perm Role

The IT Support Associate ensures smooth IT operations by managing hardware, providing first-line technical support, and assisting with the Business Recovery Plan.

Key Responsibilities:

IT Support & Operations: Troubleshoot hardware/software issues, coordinate with HO-IT, manage SharePoint, and develop automation tools.

Compliance & Security: Ensure adherence to IT policies, regulatory requirements, and security protocols. Maintain Business Continuity Plan (BCP).

Asset & Administration: Conduct IT asset inventory, manage service provider SLAs, and recommend process improvements.

Requirements:

Diploma/Bachelor's in IT or related field.

1-3 years of IT support experience.

Strong troubleshooting, security, and automation skills.

Tell employers what skills you have

Troubleshooting
Hardware
Business Continuity
Inventory
Automation Tools
Administration
IT Operations
SharePoint
Compliance
Banking
Regulatory Requirements
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